Open to opportunities

Victoria Andrews

@victoriaandrews

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Strategic communications professional with expertise in employee engagement.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, values employee engagement, and offers opportunities for professional growth.

I am a strategic and results-driven communications professional with extensive experience in internal messaging, stakeholder engagement, and SharePoint implementation. My career has been dedicated to optimizing content flow and enhancing employee engagement through innovative multi-channel communication strategies. At Southwest Airlines, I developed the department's first-ever communications strategy, which significantly improved employee participation rates and established clear communication channels across the organization.

Throughout my career, I have successfully managed large-scale events and fostered collaboration across teams. My role as a Knowledge Management Coordinator at HKS, Inc. allowed me to contribute to the creation of a firmwide knowledge strategy that supported over 1,400 employees. I am passionate about building organizational culture and have implemented initiatives that celebrate employee achievements and enhance team cohesion.

Experience

Work history, roles, and key accomplishments

Communications Consultant

Southwest Airlines

Jan 2024 - Dec 2024 (11 months)

As a Communications Consultant, I developed and implemented the department's first-ever communications strategy, enhancing employee engagement and establishing clear communication channels. I designed multi-channel frameworks, optimized SharePoint infrastructure, and launched a weekly newsletter, significantly improving communication effectiveness and participation rates.

SharePoint Communication Strategy Employee Engagement Project Management Data Analysis Stakeholder Engagement

Communications Consultant

Southwest Airlines

Jan 2024 - Dec 2024 (11 months)

Developed and implemented the first-ever communications strategy for the department, enhancing employee engagement and establishing clear communication channels. Designed multi-channel frameworks and optimized SharePoint infrastructure, resulting in improved access to resources and increased employee participation rates.

SharePoint Communication Strategy Employee Engagement Project Management Data Analysis Leadership Content Development Stakeholder Engagement

Learning Product Owner

Southwest Airlines

Jan 2023 - Jan 2024 (1 year)

Advised on SharePoint strategy and design, ensuring alignment with organizational objectives. Built new SharePoint sites and collaborated on strategy and content creation for various projects.

SharePoint Content Creation Stakeholder Management Project Planning Communication Strategy Team Collaboration

Learning Product Owner

Southwest Airlines

Jan 2023 - Jan 2024 (1 year)

In my role as Learning Product Owner, I advised on SharePoint strategy and design, ensuring alignment with organizational objectives. I built new SharePoint sites and collaborated on content creation for various projects, enhancing stakeholder engagement and resource accessibility.

SharePoint Content Development Stakeholder Engagement Project Management Communication Strategy Team Collaboration Agile Methodologies

Knowledge Management Coordinator

HKS, Inc.

Sep 2018 - Jan 2023 (4 years 4 months)

Contributed to the creation of a firmwide knowledge strategy and editorial calendar, implementing content programs for over 1,400 employees. Served as SharePoint SME and developed a comprehensive Source Style Guide emphasizing diversity and inclusion.

Knowledge Management SharePoint Content Strategy Diversity And Inclusion Project Management Training Development

Knowledge Management Coordinator

HKS, Inc.

Sep 2018 - Jan 2022 (3 years 4 months)

As Knowledge Management Coordinator, I contributed to the creation of a firmwide knowledge strategy and served as a SharePoint SME. I developed a comprehensive Source Style Guide and implemented a content management system, enhancing collaboration and user experience across the organization.

SharePoint Content Management Knowledge Management Graphic Design Project Management DE&I

Communications Manager / Managing Editor

Irving Bible Church

Jan 2012 - Jul 2018 (6 years 6 months)

Led strategic communication plans for a church serving 2,000 members, increasing social media engagement significantly. Managed a team and oversaw a substantial communications budget while delivering compelling content aligned with the church's mission.

Strategic Communications Social Media Management Team Leadership Budget Management Content Development Event Planning

Communications Manager / Managing Editor

Irving Bible Church

Jan 2012 - Jul 2018 (6 years 6 months)

As Communications Manager, I led strategic communication plans for a church of 2,000 members, increasing social media engagement significantly. I managed a team and oversaw a substantial communications budget, delivering compelling content aligned with the church's vision and objectives.