Open to opportunities

Cecilia Urrutia

@ceciliaurrutia

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Compassionate leader with 5+ years in strategic communications.

United States

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What I'm looking for

I seek a role that fosters innovation and values community impact, with opportunities for growth.

I am a driven yet compassionate leader with over 5 years of experience in strategic communications, change management, marketing, and graphic design. My work has supported clients across various industries, including the State of Maryland and the Federal Government, helping them achieve their goals through effective communication strategies.

As an Organizational Transformation and Change Consultant at Booz Allen Hamilton, I developed high-quality communication materials for the Biomedical Advanced Research and Development Authority (BARDA). My role involved managing clearance requests, delivering exceptional customer service, and presenting monthly reports to enhance client engagement. I thrive in collaborative environments, working with cross-functional teams to inspire action through targeted messaging.

My experience also includes managing communications for the State of Maryland, where I optimized stakeholder engagement through data-driven decision-making and effective project communications. I am passionate about using my skills to foster transparency and collaboration, and I am eager to bring my expertise to a new opportunity that values innovation and community impact.

Experience

Work history, roles, and key accomplishments

Organizational Transformation and Change Consultant

Booz Allen Hamilton

Sep 2022 - May 2025 (2 years 8 months)

Developed high-quality communication materials for the Biomedical Advanced Research and Development (BARDA) under the Administration of Strategic Preparedness and Response (ASPR) within the Department of Health and Human Services. Managed clearance requests for approximately 120 items, including presentations, abstracts, and social media campaigns, ensuring timely processing and professional quali

Strategic Communications Change Management Social Media Management Content Creation Stakeholder Engagement Editing Data Analysis Customer Service Process Improvement

Communications and CRM Coordinator

The State of Maryland, Department of General Services

May 2021 - Sep 2022 (1 year 4 months)

Managed the communications project inbox for eMaryland Marketplace Advantage (eMMA), ensuring prompt and professional responses to inquiries and issues. Oversaw the project's Customer Relationship Management (CRM) database to optimize stakeholder engagement and streamline communications.

Communications Management CRM Data Analysis Webinar Management Freshdesk Stakeholder Engagement Infographics Strategic Improvements

Proposal Writer

Annapolis Security & Defense Inc.

Aug 2020 - May 2021 (9 months)

Authored and finalized detailed Invitations for Bid (IFB) proposals for security services solicitations, adhering to APA and MLA standards. Developed a comprehensive calendar to monitor proposal deadlines and streamline task management for timely completion.

Proposal Writing Bid Management MLA Standards Data Collection Data Analysis Project Management Competitive Analysis

Communications and Data Consultant/Virtual Art Teacher

Mi Casa Inc.

Mar 2020 - Aug 2020 (5 months)

Strategically managed the organization's social media platforms (Facebook and Twitter) to effectively promote programs and events, fostering greater audience engagement. Overhauled the Customer Relationship Management (CRM) database to improve organizational efficiency and spearheaded comprehensive staff training sessions.

Social Media Management Fundraising CRM Staff Training Translation Curriculum Development Community Engagement Content Creation

Capacity-Building Strategist

AmeriCorps VISTA Program

Mar 2019 - Mar 2020 (1 year)

Designed and published 10 engaging online newsletters, effectively communicating Mi Casa Inc.'s mission and updates to diverse stakeholders. Managed and enhanced the organization’s social media presence on Twitter and Facebook, driving increased visibility and engagement.

Social Media Management Survey Design Data Analysis Report Writing Community Engagement Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

University of Maryland, College Park

Bachelor of Arts, Psychology

Activities and societies: AACC Women’s Cross-Country Regional Championships (2013), Campus Current Journalist (2013-2014)

Completed a Bachelor of Arts in Psychology with a minor in Human Development. Recognized with the Terrapin Leadership Institute Award in 2017 and inducted into the Phi Theta Kappa Honor Society in 2015.

Georgetown University, School of Continuing Studies

Certificate, Digital Marketing Strategy

Completed a certification in Digital Marketing Strategy. Coursework included Applied Marketing Analytics, Customer Relationship and Database Marketing, Building Digital Brands, and Social/Mobile/Search Marketing.