Open to opportunities

Salvatore Mirasole

@salvatoremirasole

Message

I improve content moderation quality, policy compliance, and digital information workflows.

Portugal

Message

What I'm looking for

I'm looking to apply my experience in trust and safety, quality analysis, content moderation, and digital content management in an international environment focused on accuracy, clear standards, and structured information evaluation.

At Teleperformance in Lisbon, I monitor moderation quality, audit content decisions, and help agents apply client guidelines consistently across sensitive digital content.

I've also worked across academic publishing, digital archives, and online education: managing academic records for Année Philologique, supporting editorial production at Palumbo Editore and Pan: Studi Filologici Latini, and delivering Italian and Latin didactics online.

My PhD background in Cultural Science brings a structured, analytical approach to policy compliance, content evaluation, research, and digital publishing.

Experience

Work history, roles, and key accomplishments

Current

Task & Quality Analyst

Current

Teleperformance

Jan 2025 - Present (1 year 7 months)

Monitor and evaluate agents' performance to ensure compliance with client guidelines and quality standards. Conduct quality audits on moderated content and provide structured feedback to improve accuracy and consistency.

Quality Assurance Content Moderation Performance Evaluation Feedback Compliance Audit