Diogo Simões
@diogosimes
Trust & Safety Associate with expertise in AI and translation.
What I'm looking for
I am a dedicated Trust & Safety Associate with a strong background in AI and translation. Currently, I work at Accenture Portugal, where I review and classify content according to client guidelines, ensuring the safety of online communities. My role involves investigating complex content issues and participating in process improvements, which has honed my analytical skills and attention to detail.
In addition to my work at Accenture, I contribute to various projects as a Translation Specialist at Appen, where I help develop Large Language Models and AI speech recognition technology. My experience in translating and evaluating machine translations has equipped me with a unique understanding of linguistic nuances and the importance of quality in AI applications. I am passionate about leveraging my skills to enhance user experiences and contribute to innovative AI solutions.
Experience
Work history, roles, and key accomplishments
Translation Specialist - Fireweed Project
Appen
Oct 2023 - Present (1 year 8 months)
Contributed to the development of a Large Language Model by reviewing articles, generating questions, and ensuring data quality. Focused on maintaining contextual integrity across multiple language domains.
Trust & Safety Associate
Accenture Portugal
Jan 2024 - Present (1 year 5 months)
Responsible for reviewing, classifying, and removing content according to client guidelines. Engaged in process improvement initiatives and participated in continuous training programs to enhance work quality and efficiency.
Search Quality Rater
Welocalize
Jun 2023 - Present (1 year 11 months)
Developed and augmented AI data to enhance online search experiences by providing ratings based on user intentions and project guidelines.
Translation Specialist - Angaram Project
Appen
Sep 2023 - Present (1 year 9 months)
Worked on AI speech recognition technology by translating and revising speech transcripts, ensuring clarity and grammatical accuracy while adhering to quality standards.
AI Prompt Evaluation and Rewriting
Translated
Jun 2024 - Jul 2024 (1 month)
Specialized in optimizing AI systems for a leading enterprise client, focusing on gaming and cryptocurrency applications. Evaluated AI-generated responses for quality and user alignment.
Data Contributor for Amethyst Image Collection Project
TransPerfect
Jun 2024 - Jun 2024 (0 months)
Contributed to AI technology development by curating a diverse dataset of images, ensuring high-quality outputs and adherence to project guidelines.
Freelance Translator
Freelancer.com
Jan 2019 - Dec 2022 (3 years 11 months)
Translated and transcribed texts and audio between English and Portuguese, enhancing client communication and expanding market reach through high-quality translations.
Customer Delight Representative
Teleperformance
Jan 2022 - Apr 2023 (1 year 3 months)
Provided advertising support for an international social media company, connecting with advertisers and ensuring compliance with policies while mentoring new employees.
Delivery Coordinator
Glovo
Apr 2019 - Dec 2022 (3 years 8 months)
Coordinated delivery operations, optimizing routing efficiency and implementing training programs that improved delivery accuracy and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Agrupamento de Escolas Eça de Queirós
Ensino Secundário, Science and Technology
2017 - 2019
Completed secondary education with a focus on Science and Technology, gaining foundational knowledge in various scientific disciplines and technological applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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