Open to opportunities

salomey anderson

@salomeyanderson

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Finance and Insurance Advisor delivering client-focused guidance and compliant growth.

United Arab Emirates

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What I'm looking for

I’m looking to grow in a client-first finance and insurance role where I can combine advisory expertise, compliance, and measurable sales impact—while improving the end-to-end customer journey through process improvements and clear communication.

I help clients choose insurance and financial solutions that match their long-term goals, combining customer experience with strong regulatory awareness. I’m known for clear communication, problem-solving, and building lasting client relationships.

Across my experience in finance and insurance, I’ve completed market analysis to spot trends and opportunities, supporting steady growth. I also developed personalized financial plans with risk assessment and investment strategies, coordinating with banks and insurers to deliver a smooth client journey.

I use advanced financial modeling to forecast needs and potential returns, strengthening decision-making for both planning and recommendations. I educate clients through workshops and seminars so they fully understand their options and feel confident in their coverage and next steps.

I’ve driven measurable impact through streamlined claims coordination, improving customer satisfaction ratings by 20%, and marketing campaigns that increased client acquisition by 30%. I’ve also earned recognition for performance, including “Best employee of the month.”

Experience

Work history, roles, and key accomplishments

Finance and Insurance Advisor

Arabian Gulf Mechanical LLC

Aug 2023 - Jun 2026 (2 years 10 months)

Provided financial and insurance guidance to help clients select suitable products aligned with long-term goals. Conducted market analysis, developed personalized financial plans, and improved customer experience (including a 15% increase in client acquisition and 20% higher satisfaction for claims process improvements).

Insurance Advisory Financial Planning Risk Assessment Financial Modeling Market Analysis Workshop Facilitation Claims Processing Customer Journey Management Client Acquisition

Finance and Insurance Executive

Dubizzle and Bayut Group LLC

Jan 2022 - Jun 2023 (1 year 5 months)

Facilitated team meetings and competitive analysis to support financial services planning and client-facing strategy. Negotiated vendor contracts and advised clients on regulatory changes, contributing to a 30% increase in client acquisition from marketing campaigns.

Regulatory Compliance Competitive Analysis Contract Negotiation Marketing Campaigns Client Acquisition Vendor Management Financial Services

Customer Liaison Officer / Telesales

Arabian Automobile LLC – Nissan (Aw RostamanIi)

Jan 2019 - Dec 2021 (2 years 11 months)

Managed customer interactions while ensuring compliance with company policies and industry regulations. Handled customer complaints, delivered weekly sales reports, used CRM to track interactions, and improved purchasing experience through product knowledge.

Customer Liaison Telesales Regulatory Compliance Sales Metrics CRM Software Product Knowledge Microsoft Word

Sales Associate / Customer Service

Build-A-Bear Workshop

Jan 2017 - Dec 2019 (2 years 11 months)

Supported sales and customer service by conducting product demonstrations and educating customers on features and benefits. Processed transactions using point-of-sale systems, handled cash/credit accurately, and participated in promotional events to increase foot traffic and sales.

Customer Service Product Demonstrations Sales Support POS systems Cash Handling Sales Promotions

Team Leader / Customer Service Rep

Global Village LLC

Jan 2016 - Dec 2017 (1 year 11 months)

Led a team of customer service representatives to improve service delivery and customer satisfaction. Developed training programs, used CRM to track customer interactions and trends, resolved complex inquiries (resolution rate over 90%), and reported KPIs to management.

Customer Service Leadership Training program development CRM Software KPI Reporting Service Improvement