Salome Sagirashvili

I’m a results-driven Customer Success Manager with 3+ years of experience improving customer satisfaction, managing international partnerships, and maintaining quarterly brand profitability targets at 95-97%. I focus on operational optimization that directly impacts the customer journey, retention, and measurable performance.

In my Brand Manager role (2024–2025), I managed 10 international suppliers and brand representatives and strengthened alignment on commercial objectives and operational performance. I improved product availability and customer fulfillment through optimized inventory planning and stock allocation, presented quarterly business performance reports, and represented partners at industry exhibitions such as Automechanika Istanbul and via supplier visits in France.

Previously, as a Procurement officer (2022–2024) at TEGETA MOTORS, I coordinated procurement operations with an average monthly order volume of $20K–$30K, handling import documentation, logistics, and customs under strict delivery deadlines. I helped implement a new customer delivery model that reduced delivery times to 3 days and doubled customer-confirmed order volumes within one year, while running weekly satisfaction reporting to identify improvements in completion rates, pricing competitiveness, and fulfillment performance.