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Salma User

@salmaali

Message

Seasoned communication professional with a proven track record of delivering brand awareness

Canada

Message

With a robust background encompassing e-commerce, email marketing, website design, copywriting, content writing, editing, and customer service, I bring extensive experience to the table. I excel in crafting compelling messages and strategies that drive engagement and amplify brand visibility. Notably, I spearheaded a social media campaign resulting in a 30% increase in customer engagement within three months. Committed to staying ahead of communication trends and technologies, I am eager to leverage my skills to contribute to your company's success.

Experience

E-COMMERCE ADVISOR

Business Link

Sep 2019 - Nov 2023 (4 years 2 months)

• Determined job priorities for multiple projects and communicated sequencing, priorities, and timelines to entire team.
• Analyzed business requirements and evaluated system specifications for client websites.
• Worked closely with brand and marketing teams across organizations to promote specific websites.
• Created images and redirect links for use in marketing and email campaigns.
• Reviewed i

HubSpot Mailchimp CRM Zoom Shopify

COMMUNICATIONS OFFICER

CAPIC

Mar 2018 - Sep 2022 (4 years 6 months)

• Captured visual content and edited general assignment stories for multiple platforms.
• Supervised and worked closely with writers, directors, managers, and technical crews
• Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.
• Coordinated production schedules, editing, posting and duplication processes.
• Supervised productio

Communication Excel MS Word Zoom Project Management