Salim Yunus
@salimyunus
Liability claims and disputes handler with construction site know-how—evidence-led, organized, and ready for fully remote work.
What I'm looking for
I’m a claims and dispute handler built for construction liability claims, combining two and a half years’ experience resolving “damage, liability and disputed-account cases end-to-end” with consistently high performance (Elite performance status within three months; put forward for promotion).
Right now, I’m gaining hands-on, current understanding from live commercial construction sites as a Trainee Plumbing & Heating Engineer. I read and work to technical drawings and site specifications, and I apply “methodical fault diagnosis” to identify likely causes—an approach I use to establish cause and liability in claims.
Alongside practical site knowledge, I hold an LLB Law degree (2:1) covering “negligence, liability and contract,” plus evidence analysis and case preparation. This legal foundation helps me interpret policy and build “defensible written decisions.”
I’m an exceptional written communicator and highly organised, self-managing individual—well suited to a desk-based, remote claims role with accurate, audit-ready records, clear case notes, and reliable KPI/SLA delivery.
Experience
Work history, roles, and key accomplishments
Trainee Plumbing & Heating Engineer
IMS Ignite Maintenance Services Ltd
Jan 2026 - Present (6 months)
Working on live commercial construction sites installing and testing plumbing and heating systems, supporting understanding of how defects and property damage arise and the remedial work involved. Reads technical drawings and site specifications and performs methodical fault diagnosis to confirm safe operation.
Senior Hire Monitoring Representative
Enterprise Mobility
Aug 2023 - Jan 2026 (2 years 5 months)
Owned escalated and disputed customer accounts end-to-end, including damage charges, billing disputes, and complaint cases—investigating facts, weighing evidence, and communicating fair outcomes. Served as senior point of contact for hire monitoring across the area with a high-volume caseload, audit-ready records, and deadline reporting.
Retail Sales Associate
Harrods
Oct 2020 - Dec 2020 (2 months)
Provided premium customer service in a high-expectation retail environment.
Education
Degrees, certifications, and relevant coursework
SOAS University of London
Bachelor of Laws (LLB), Law
2020 - 2023
Grade: 2:1
Studied tort (negligence and liability), contract law, evidence analysis, and case preparation to support defensible liability-claims decisions. Earned an LLB (2:1).
Preston Manor High School
A Levels, History, Psychology, Economics
Grade: History (A*), Psychology (A), Economics (B)
Completed A Levels in History, Psychology, and Economics.
Preston Manor High School
GCSEs, GCSEs
Grade: English (8), Maths (7)
Completed GCSEs including English and Maths.
Availability
Location
Authorized to work in
Job categories
Skills
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