Obinna Ekwueme

Run the fulfillment floor day-to-day, ensuring safety compliance, real-time pacing to meet shift targets, and fast resolution of bottlenecks. Train and mentor associates and provide regular shift updates to senior managers while coordinating with HR, safety, and operations.

Interim coverage of the Area Manager role to maintain performance during the main manager’s absence. Managed safety across active zones, made headcount/process decisions to hit throughput and quality targets, and led onboarding and training schedules for associates and new managers.

Collected data via interviews and surveys for government and academic research projects and created clear reports summarizing findings for non-technical stakeholders.

Investigated network drops and service issues using performance data to address problems and meet SLAs. Coordinated communication between engineering and operations, tracked daily KPIs across client accounts, and flagged operational risks early.

Managed daily operations and staff across a logistics portfolio spanning multiple sectors. Improved warehouse layouts and workflows to reduce costs, and handled procurement, staffing, budgets, and supplier relationships to protect margins and service levels.

Investigated recurring equipment failures and implemented fixes that reduced overall downtime by 20%. Led technical field teams through complex setups while maintaining safety compliance.

Managed a client portfolio by overseeing scheduled equipment maintenance plans. Monitored system data to detect performance drops early and keep client systems online.

Earned a B.Sc. in Physics and Industrial Physics from Nnamdi Azikiwe University in 2015.