SSSakshi Gopal Sinha
@sakshigopalsinha
Goal-oriented sales associate with a passion for customer service.
IndiaWhat I'm looking for
I am a dedicated sales associate with a proven track record in building strong customer relationships and driving sales. My experience spans several high-pressure retail environments, where I have honed my skills in customer engagement and effective selling techniques. I thrive in dynamic settings, always aiming to exceed customer expectations and deliver exceptional service.
Throughout my career, I have worked with renowned brands, including Tumi and Hugo Boss, where I utilized my interpersonal skills to assess customer needs and recommend products that align with their preferences. My ability to maintain a calm demeanor in busy situations has allowed me to manage transactions efficiently while ensuring a positive shopping experience for every customer.
As I continue to grow in my career, I am eager to bring my expertise in sales and customer service to a new role where I can contribute to a team that values exceptional service and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Fashion Consultant
Scotch & Soda
Nov 2023 - Present (1 year 8 months)
Provided positive first impressions to welcome existing, new, and potential customers. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Answered customer questions about sizing, accessories, and merchandise care, solving challenges by offering relevant products and services.
Sales Associate
Kimirica Lifestyle Private Limited
Dec 2022 - Present (2 years 7 months)
Provided knowledgeable and friendly support to customers throughout their shopping and purchasing journey. Promoted conversion of casual shoppers into loyal customers through effective product presentation. Monitored service after sale and implemented quick, effective problem resolutions.
Sales Associate (Brand Ambassador)
Delhi Duty Free Services
Feb 2019 - Present (6 years 5 months)
Assessed customer needs and utilized suggestive selling techniques to drive sales for Hugo Boss. Educated clients on current promotional offerings and products using persuasive selling tactics. Managed returns, exchanges, and refunds in accordance with store policy.
Sales Associate
Flemingo Duty Free Services
Feb 2018 - Present (7 years 5 months)
Engaged with customers to effectively build rapport and lasting relationships, managing issues professionally in busy, high-stress situations. Accurately processed POS transactions, handling coin, currency, payment cards, and receipts.
Education
Degrees, certifications, and relevant coursework
SRJIC B ELASARI Ghazipur
Secondary Education, General Studies
Grade: 75 %
Completed secondary education, focusing on core academic subjects. Achieved a GPA of 75% upon graduation.
Sahid Sic N ANDGANJ Ghazipur
Higher Secondary Education, General Studies
Grade: 87 %
Completed higher secondary education, building foundational knowledge across various disciplines. Graduated with a GPA of 87%.
SUNRISE UNIVERSITY ALWAR
Bachelor of Arts, Arts
Grade: 63%
Pursued a Bachelor of Arts degree, gaining a broad understanding of humanities and social sciences. Graduated with a GPA of 63%.
Availability
Location
IndiaAuthorized to work in
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