At SOUTHWESTERN ILLINOIS COLLEGE, I coordinate appointments, accommodations, and administrative services as a Success Programs Support & Testing Center Specialist.
I handle phone and in-person inquiries, resolve scheduling questions, and maintain accurate records and database entries while following confidentiality requirements and established procedures.
Previously, I assisted students and faculty with scheduling and service inquiries as a Testing Clerk, and supported customers with account inquiries and financial information as a Loan Counselor at PENNSYLVANIA HIGHER EDUCATION ASSISTANCE AGENCY. I'm currently pursuing an AAS Degree Program in Graphic Design and Digital Marketing at SOUTHWESTERN ILLINOIS COLLEGE.
