Saju Paul

Spearheaded digital and operational transformation for Source-to-Pay operations across 5 global delivery centers, achieving significant productivity benefits and cost savings through automation and AI integration.

Managed digital transformation initiatives for global clients in healthcare and logistics, delivering substantial cost savings and enhancing operational integrity through compliance projects.

Managed Source-to-Pay services for Fortune 500 clients, achieving high gross margins through operational efficiencies and establishing shared service centers.

Oversaw global sourcing and procurement operations, driving revenue growth and delivering significant cost savings through Six Sigma and Lean methodologies.

Managed vendor relationships and quality initiatives for insurance services, ensuring high standards of service delivery.

Transitioned and managed the procurement escalation desk for North America, ensuring efficient procurement processes.

Led operations in the hospitality industry, focusing on customer service and operational management.

Completed a Master’s Program in Artificial Intelligence engineering, focusing on advanced AI technologies and their applications in various industries.

Achieved PRINCE2® Practitioner certification, enhancing project management skills and methodologies for effective project delivery.

Completed training in Lean, Six Sigma, and ISO 27001 Lead Auditor, focusing on quality management and process improvement techniques.

Completed a certificate course in International Finance, gaining insights into global financial markets and investment strategies.

Earned a Bachelor of Hotel Management, focusing on hospitality management principles, operations, and customer service excellence.