Open to opportunities

Saju Paul

@sajupaul

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Strategic management professional with expertise in digital transformation.

India

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What I'm looking for

I seek a role that fosters innovation and allows for impactful transformation in procurement and operations.

I am a strategic and results-driven management professional with over 20 years of experience in driving operational excellence and digital transformation across global markets. My expertise lies in implementing cutting-edge technologies such as AI, RPA, and blockchain to streamline sourcing processes, delivering sustainable cost savings, and enhancing procurement strategies for Fortune 500 organizations.

In my current role as Senior Program Lead at Infosys BPM Limited, I spearhead digital and operational transformation for Source-to-Pay operations, managing over 300 FTEs across five global delivery centers. My initiatives have resulted in significant productivity benefits and cost reductions, including a remarkable €90M in cash savings. I am adept at engaging stakeholders and optimizing procurement strategies to achieve impactful business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Lead

Current

Infosys BPM Limited

Jun 2021 - Present (3 years 11 months)

Spearheaded digital and operational transformation for Source-to-Pay operations across 5 global delivery centers, achieving significant productivity benefits and cost savings through automation and AI integration.

Digital Transformation AI Automation Stakeholder Engagement Program Management Operational Excellence

Senior Manager

Wipro Limited

May 2016 - Jun 2021 (5 years 1 month)

Managed digital transformation initiatives for global clients in healthcare and logistics, delivering substantial cost savings and enhancing operational integrity through compliance projects.

Digital Transformation GDPR Compliance Stakeholder Management Analytics

General Manager

Accenture Services

Aug 2014 - Feb 2016 (1 year 6 months)

Managed Source-to-Pay services for Fortune 500 clients, achieving high gross margins through operational efficiencies and establishing shared service centers.

Operations Client Management Team Leadership

Senior Manager

Wipro – Digital Operations & Platforms

Jan 2008 - Aug 2014 (6 years 7 months)

Oversaw global sourcing and procurement operations, driving revenue growth and delivering significant cost savings through Six Sigma and Lean methodologies.

Sourcing Procurement Revenue Six Sigma Lean

Quality Analyst & Vendor Relationship Manager

Aviva Global Services

Jul 2005 - Jan 2008 (2 years 6 months)

Managed vendor relationships and quality initiatives for insurance services, ensuring high standards of service delivery.

Vendor Management Quality Assurance Insurance Relationship Management Service Delivery

Sr. Procurement Specialist

IBM Global Services

Jan 2004 - Apr 2005 (1 year 3 months)

Transitioned and managed the procurement escalation desk for North America, ensuring efficient procurement processes.

Procurement Escalation Management

Entrepreneur & Captain

Hospitality Industry

Dec 1996 - Mar 2003 (6 years 3 months)

Led operations in the hospitality industry, focusing on customer service and operational management.

Customer Service Operational Management Business Development

Education

Degrees, certifications, and relevant coursework

SimpliLearn

Master’s Program, Artificial Intelligence

2022 - 2022

Completed a Master’s Program in Artificial Intelligence engineering, focusing on advanced AI technologies and their applications in various industries.