Sajjat Chowdury

I've delivered customer-focused service and resolved customer concerns across retail and hospitality environments in Japan and Bangladesh.

At Boarderline in Hokkaido, I supervise daily operations, train team members, coordinate inventory and cash handling, and maintain consistent service quality in a fast-paced retail environment.

At FamilyMart in Kyoto, I led high-volume customer service operations, handled escalations, managed scheduling and inventory control, and coached staff to improve efficiency. I also built strong relationships with regular customers and suggested merchandising improvements that enhanced accessibility and customer experience.

I've also supported guest requests at ROKU Kyoto LXR Hotels & Resorts and helped run daily operations, customer communication, and sales activities for a family business. I'm fluent in English and Bengali, conversational in customer-service Japanese keigo, and seeking a long-term remote role supporting customers and operations.