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Safi User

@safi70

Experienced customer support specialist delivering calm, detail-driven service in fast-paced retail environments.

Bangladesh
Message

What I'm looking for

I’m looking for a role where I can deliver calm, detail-oriented customer care—via chat and remote support—while supporting sales goals, resolving conflicts quickly, and growing through fast-paced, customer-focused work.

I’m an experienced customer support professional with over two years of practical history handling fast-paced customer service, direct client inquiries, and retail operations at LB Pharmacy. I have a proven track record of managing stressful consumer interactions calmly, identifying client needs quickly, and delivering exceptional service daily.

I engage directly with dozens of customers daily to pitch products, answer complex inquiries, handle complaints professionally, and turn stressful interactions into positive outcomes. I also balance frontline retail sales with background administrative tasks like accurate inventory logging, and I’m prepared to transition seamlessly into remote customer care and chat support with a quiet home office setup.

Experience

Work history, roles, and key accomplishments

LP

Customer Service & Sales Rep

LB Pharmacy

May 2023 - Jan 2026 (2 years 8 months)

Handled dozens of customer inquiries daily, pitching products and resolving complaints calmly to convert stressful interactions into positive outcomes. Balanced frontline sales with administrative tasks, including accurate inventory logging and rapid product-knowledge acquisition for confident recommendations.

Education

Degrees, certifications, and relevant coursework

BC

Brindaban Government College

Bachelor of Business Administration (B.B.A.), Management

2025 -

Activities and societies: Core support in customer service, conflict resolution, active listening, written & verbal communication; technical/admin skills such as data entry, inventory logging, and organization/time management.

B.B.A (Management) student at Brindaban Government College (2025–present), building core customer service, conflict resolution, and communication skills.

Tech stack

Software and tools used professionally

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