Safi User
@safi70
Experienced customer support specialist delivering calm, detail-driven service in fast-paced retail environments.
What I'm looking for
I’m an experienced customer support professional with over two years of practical history handling fast-paced customer service, direct client inquiries, and retail operations at LB Pharmacy. I have a proven track record of managing stressful consumer interactions calmly, identifying client needs quickly, and delivering exceptional service daily.
I engage directly with dozens of customers daily to pitch products, answer complex inquiries, handle complaints professionally, and turn stressful interactions into positive outcomes. I also balance frontline retail sales with background administrative tasks like accurate inventory logging, and I’m prepared to transition seamlessly into remote customer care and chat support with a quiet home office setup.
Experience
Work history, roles, and key accomplishments
Customer Service & Sales Rep
LB Pharmacy
May 2023 - Jan 2026 (2 years 8 months)
Handled dozens of customer inquiries daily, pitching products and resolving complaints calmly to convert stressful interactions into positive outcomes. Balanced frontline sales with administrative tasks, including accurate inventory logging and rapid product-knowledge acquisition for confident recommendations.
Education
Degrees, certifications, and relevant coursework
Brindaban Government College
Bachelor of Business Administration (B.B.A.), Management
2025 -
Activities and societies: Core support in customer service, conflict resolution, active listening, written & verbal communication; technical/admin skills such as data entry, inventory logging, and organization/time management.
B.B.A (Management) student at Brindaban Government College (2025–present), building core customer service, conflict resolution, and communication skills.
Availability
Location
Authorized to work in
Job categories
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