I'm currently leading leasing lead and scheduling operations for Block & Associates Realty, serving as the first contact for prospective tenants and coordinating property tours through phone, email, text, and Tenant Turner.
Previously at Evernest Property Management, I managed leasing operations for more than 30 rental properties, marketed listings, audited property performance, and recommended improvements to occupancy and marketing effectiveness. I also handled over 60% of incoming customer calls while coordinating prospective tenants, maintenance teams, and property managers.
Across Smith.ai, Anequim Property Management, and TeleTech, I've supported U.S. businesses, law firms, property teams, and HP customers with bilingual service, administrative operations, sensitive communications, case resolution, technical support, and employee training.
