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Alex Curiel

@alexcuriel

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I support U.S. property managers with Rent Manager operations, accounting workflows, and resident coordination.

Mexico

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What I'm looking for

I'm seeking a remote Assistant Property Manager, Property Coordinator, or Property Management Operations role supporting a U.S. residential or multifamily portfolio.

At London Computer Systems, I support U.S. property management companies remotely through Rent Manager, helping teams manage lease administration, tenant charges, maintenance workflows, and property records.

I troubleshoot operational and accounting issues, follow outstanding items through resolution, and communicate daily with property management staff and owners by phone and email. My service and technical performance earned me the M.U.S.E. Award.

Previously, I coordinated maintenance requests, vendor and technician scheduling, work orders, inspections, and documentation across multiple locations at Brouwer Brothers Steamatic.

I also bring customer service, sales, and team-lead experience from NexusTours and Tupperware/Sykes, where I handled high-volume support, created process documentation, and helped improve team efficiency.

Experience

Work history, roles, and key accomplishments

Current

Product Expert — Operations & Accounting Support

Current

London Computer Systems (Rent Manager)

Oct 2023 - Present (2 years 11 months)

Support U.S.-based property management companies remotely, guiding staff through lease administration, tenant charges, and maintenance workflows. Earned the M.U.S.E. Award for outstanding service and technical expertise.

Rent Manager Property Management Lease Administration Tenant Charges Maintenance Workflows (PM01 PM02)Troubleshooting Zillow Customer Support Remote Collaboration

Operations Coordinator

Brouwer Brothers Steamatic

Mar 2023 - Oct 2023 (7 months)

Coordinated maintenance requests and vendor/technician scheduling across multiple locations, tracking work orders and documentation end-to-end. Served as the central point of contact between customers, technicians, and vendors.

Maintenance Coordination Vendor Management Work Orders Scheduling Documentation Customer Service

Sales & Customer Service Representative

NexusTours

Jan 2022 - Mar 2023 (1 year 2 months)

Delivered consultative guest-facing support in a fast-paced environment, managing reservation changes, scheduling, and issue resolution. Consistently ranked among the company's top performers.

Customer Service Sales Reservations Scheduling Issue Resolution

Customer Service Specialist / Chat Team Lead

Tupperware / Sykes

Oct 2018 - Mar 2021 (2 years 5 months)

Served as a responsive point of contact for a high volume of customer inquiries via phone, chat, and email, coordinating team workload as Team Lead. Created process documentation and templates that improved team-wide efficiency.

Customer Service Team Leadership Live Chat Email Support Phone Support Process documentation