Open to opportunities

Said Robledo

@saidrobledo

Digital Product & Platform Leader delivering customer-centric fintech platforms end-to-end, from discovery to regulated launch.

Mexico

Message

What I'm looking for

I’m looking to lead end-to-end digital product and platform delivery in fintech or financial services—customer-centric, regulatory-aligned, and built for scalability—where I can partner cross-functionally to ship measurable improvements in conversion, efficiency, and experience.

I’m a Digital Product & Platform Leader with experience building and implementing customer-facing digital platforms in banking, financial services, and SME environments. I specialize in end-to-end digital delivery—from product discovery and definition to implementation, integration with core banking systems, APIs, and scalable platforms—while ensuring regulatory alignment and business impact.

I’ve partnered with multidisciplinary teams across engineering, UX/UI, legal, compliance, marketing, and operations to launch paperless journeys, multi-product digital platforms, and credit origination solutions. My work consistently translates business strategy into executable products, balancing speed, quality, and long-term scalability to improve efficiency, conversion, and customer experience.

Recently as Co-Founder at Altus Consultoría, I built a digital channel for B2C services and implemented AI-powered process automation, reducing operational costs by 70%. In prior roles, I led digital onboarding for IMSS pensioner loans and delivered a 100% paperless loan platform compliant with CNBV & IMSS, and I managed credit product launches and risk-focused strategies that improved UX and expanded capabilities in core banking.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder, Digital Transformation

Current

Altus Consultoría

Apr 2025 - Present (1 year 2 months)

Built a B2C digital channel integrating communication, CRM, and commercial management. Implemented AI-powered process automation, reducing operational costs by 70%, and created profitability KPIs and executive dashboards.

Digital Transformation Product Discovery AI & Process Automation KPIs Customer Journey Design B2C Executive Reporting

Product Owner, Personal Loan

Financiera Monte de Piedad

Apr 2023 - Dec 2024 (1 year 8 months)

Spearheaded digital onboarding for IMSS pensioner loans (assisted and unassisted) and led cross-functional agile teams across UX/UI, development, legal, compliance, and business. Launched a 100% paperless loan platform compliant with CNBV and IMSS, managing the Scrum backlog and sprint planning.

Product Ownership Onboarding Paperless Journeys Agile Scrum IMSS Lending Cross functional Leadership Sprint Planning

Product Owner, Installments Segment

Banco Azteca

Aug 2022 - Feb 2023 (6 months)

Defined the backlog for payroll credit and deposit products, managing more than 300 new features. Designed end-to-end payroll loan origination journeys, launched remote account opening for SMEs, and integrated multi-product capabilities into the core banking system.

Product Ownership Backlog Management Customer Journey Design Core Banking Payroll Lending

Product Manager, Payroll Loan

Banco Azteca

Oct 2019 - Aug 2022 (2 years 10 months)

Launched digital credit products for payroll clients and built risk segmentation, pricing strategies, and pre-approved campaigns. Deployed one-click loan renewal and salary advance capabilities to improve the customer experience across channels.

Product Management Payroll Credit Pricing Strategy Pre Approved Campaigns Loan Origination UX Optimization Customer Experience

Credit Risk Manager

Financiera Monte de Piedad

Jan 2018 - Oct 2019 (1 year 9 months)

Oversaw credit origination models and risk strategies for personal loans, improving decisioning for the credit division. Led pre-approved campaigns and produced portfolio reporting to support risk and performance management.

Credit Risk Credit Models Pre Approved Campaigns Lending Analytics Risk Management Financial Services

Origination Strategies Manager

Scotiabank / Crédito Familiar

Dec 2013 - Jan 2018 (4 years 1 month)

Designed origination strategies for revolving credit lines and payroll products and shaped risk-based approaches for new credit flows. Implemented cross-selling and segmentation campaigns to drive performance across origination initiatives.

Revolving Credit Payroll Cross Selling Credit Portfolio Management Financial Strategy