Open to opportunities

sahima durrani

@sahimadurrani

Message

Administrative support professional focused on student services, customer care, and accurate data handling.

United States

Message

What I'm looking for

I’m looking for a role where I can support academic functions and administrative operations through reliable front-desk service, accurate data entry, organized records, and strong communication—while working collaboratively in a dynamic, supportive environment.

I’m a results-driven administrative support professional, currently working as a Student Assistant - Housing at Collin County Community College in Plano, US. I’m valued for reliability, adaptability, and a collaborative approach, delivering prompt front-desk support by addressing inquiries, greeting visitors, and directing people to the right office locations.

Previously, I supported departments in the U.S. Department of State - Regional Security Office as an Administrative Assistant and Linguist, providing administrative, logistical, and translation support, including meeting coordination, calendar scheduling, data entry, and document filing. I also bring strong customer-service and operations experience from working as a Cashier at Burlington Store—handling cash registers and reports, resolving complaints, and assisting customers with product guidance—along with experience organizing records, preparing materials, and using tools like MS Office Suite, Outlook, and Share point.

Experience

Work history, roles, and key accomplishments

Current

Student Assistant - Housing

Current

Collin County Community College

Sep 2024 - Present (2 years)

Provided front-desk customer service for students and staff, greeting visitors and directing inquiries. Supported administrative operations through file/record organization, clerical document work, data entry, and administrative support for campus events.

Microsoft Office Customer Service Front Desk Support Clerical Support Scanning Confidentiality Internet Based Event Collaboration Email Support Outlook SharePoint Data Entry Administrative Support Student Support Campus Safety Checks Problem Solving

Cashier

Burlington Store

Nov 2022 - Feb 2024 (1 year 3 months)

Welcomed customers, answered questions, and helped locate items while providing advice. Processed payments and resolved customer issues through refunds and exchanges, and prepared register reports.

Teamwork Mentorship Corporate Trainer Customer Service Cash Register Operation Handling Credit And Debit Sales Refunds Complaint Resolution Balancing Cash Register Coupons And Gift Card Procedures Active Listening Clean Workspace Maintenance

Administrative Assistant and Linguist

U.S. Department of State - Regional Security Office

Jul 2021 - Oct 2021 (3 months)

Provided administrative and logistical support, including data entry, document filing, meeting support, and calendar scheduling. Served as a linguist for polygraph coordination by translating English questions into Dari and Pashto and assisting with applicant movement and required documentation.

Administrative Support Data Entry Scheduling Vendor coordination Stationery And Equipment Coordination Translation (Pashto)Document Coordination