sagar sonawale
@sagarsonawale
Field Service Engineer specializing in vending and automated retail equipment maintenance.
IndiaWhat I'm looking for
I am an experienced, hands-on Field Service Engineer with a background in installing, maintaining, and repairing vending machines and automated retail equipment. I combine mechanical and electrical troubleshooting with software diagnostics to minimize downtime and improve customer satisfaction.
I hold a technical diploma in Mechanical Engineering and have led projects such as a railway fault-detection robot and a hydraulic bending machine, delivering measurable safety and efficiency gains. I work independently, communicate effectively with clients and teams, and maintain high standards of technical support and compliance.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Teleconnect Global Services
Mar 2024 - Apr 2025 (1 year 1 month)
Assisted customers with account opening, KYC, and technical issues for trading/Demat services, coordinated with operations to ensure smooth settlements, and maintained CRM logs while resolving escalations promptly.
Education
Degrees, certifications, and relevant coursework
M.D. Jadhav Institute of Technology
Diploma in Engineering, Mechanical Engineering
Activities and societies: Projects: Bending Machine Project; Smart Robot for Detection of Faults
Completed a Diploma in Engineering (Mechanical) with practical projects including a bending machine and robotics fault-detection work.
Modern English School, Sangli
SSC, Secondary Education
Secondary School Certificate education completed at Modern English School, Sangli.
Availability
Location
IndiaAuthorized to work in
Job categories
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