Looking for a job

Sagar Basnet

@sagarbasnet

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I resolve customer queries and deliver friendly, reliable chat-ready support.

Nepal

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What I'm looking for

I'm seeking a remote Chat Support role where I can resolve customer queries, provide clear and friendly online support, work independently, and quickly learn new systems.

I’ve supported customers across hospitality and retail in the UK, resolving queries, complaints, and service requests with a clear, friendly approach.

At Namaste Sutton Restaurant, I responded promptly to customer needs, coordinated busy shifts, maintained service records, and managed POS, cash, and digital payments accurately.

At Tesco PLC, I assisted customers with product queries and everyday requests while handling multiple needs during busy periods and processing electronic payments.

I’m now seeking a remote Chat Support role where I can bring strong written and verbal communication, issue resolution, computer skills, and dependable independent working.

Experience

Work history, roles, and key accomplishments

Front of House Supervisor

Namaste Sutton Restaurant

May 2022 - May 2024 (2 years)

Responded to customer queries and service requests promptly, resolved concerns professionally, managed POS and payments, and coordinated daily activities during busy shifts.

Customer Support Customer Query Handling Issue Resolution Complaint Handling POS systems Payment Processing Multitasking Record keeping

Customer Assistant

Tesco PLC

Nov 2021 - May 2024 (2 years 6 months)

Assisted customers with product queries, provided quick and polite service, processed payments accurately, and handled multiple customer needs during busy periods.

Customer Service Query Handling Payment Processing Multitasking Communication Skills