Safick AhamedSA
Open to opportunities

Safick Ahamed

@safickahamed

Dedicated NOC Support professional with strong technical skills.

India

What I'm looking for

I am looking for a dynamic organization where I can grow my skills in NOC support and IT, contribute to innovative projects, and be part of a collaborative team.

I am a dedicated and hardworking NOC Support L1 professional with a passion for enhancing the efficiency and reliability of network operations. My experience at Billed Right Healthcare Solutions has equipped me with the skills to manage and monitor network devices, ensuring optimal performance and security. I take pride in my proactive problem-solving approach, which has allowed me to resolve critical issues and maintain high standards of service.

Throughout my career, I have successfully conducted quarterly maintenance checks, managed team operations, and ensured compliance with security protocols. My technical expertise includes monitoring performance metrics, managing backups, and performing OS upgrades. I am committed to continuous learning and staying updated with current technologies in the NOC support and IT fields, which I believe will allow me to contribute effectively to any organization.

Experience

Work history, roles, and key accomplishments

MI
Current

NOC Support

Medicus IT

Jun 2022 - Nov 2024 (2 years 5 months)

Managed daily NOC operations, including attending tickets, conducting team meetings, and performing quarterly maintenance checks on client network devices, servers, and workstations. Ensured system reliability and security by verifying device uptime, firmware versions, patch policies, antivirus installations, and backup statuses, while also resolving critical network and backup issues. Contributed

Education

Degrees, certifications, and relevant coursework

MS

Mohamed sathak college of arts and science

Master of Computer Application, Computer Application

2019 - 2021

Grade: 86%

Pursued advanced studies in Computer Application. Focused on relevant coursework and achieved a grade of 86%.

JC

Jamal Mohamed college

Bachelor of Science, Computer science

2016 - 2019

Grade: 72%

Completed a Bachelor of Science degree in Computer Science. Studied foundational concepts and achieved a grade of 72%.

KH

Khadir Mohideen hr.sec.school

Higher Secondary Certificate, Computer science

0

Grade: 70.16%

Completed Higher Secondary education with a focus on Computer Science. Studied relevant subjects and achieved a grade of 70.16%.

Tech stack

Software and tools used professionally

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Safick Ahamed - NOC Support - Medicus IT | Himalayas