Safari Daniel
@safaridaniel
Dedicated food service manager with a passion for customer satisfaction.
RwandaWhat I'm looking for
I am a motivated professional with a background in economics and business studies, complemented by extensive experience in the food service industry. My journey began at Café Resto and Bar, where I served as a Food Service Manager. In this role, I prioritized customer satisfaction by ensuring that every guest received quality food and excellent service. My ability to handle customer complaints effectively contributed to maintaining a positive dining experience, which in turn enhanced the restaurant's profitability.
Prior to my managerial role, I worked as a Cashier at the same establishment, where I managed cash transactions and provided a welcoming atmosphere for customers. My experience in customer service has equipped me with strong communication skills and the ability to resolve issues promptly. Additionally, I have participated in various training programs, including language interpretation, which has further honed my skills in facilitating effective communication.
Experience
Work history, roles, and key accomplishments
Interpreter (Candidate)
Kalam CX Future Group
Jun 2025 - Present (2 months)
Interprets spoken Lingala into fluent English during remote calls, ensuring accurate transfer of meaning, tone, and intent. Maintains client confidentiality and follows ethical interpretation standards.
Barista
One Love
Nov 2024 - Jan 2025 (2 months)
Prepared various coffee drinks including latte, cappuccino, and americano. Ground coffee beans, took customer orders, and cleaned coffee machines.
English or Kinyarwanda Interpretation
CLA
Aug 2024 - Dec 2024 (4 months)
Translated Kinyarwanda to English and vice versa over the phone during training sessions. Facilitated easy conversation between multiple parties.
Food Service Manager
Café Resto and Bar
Jul 2022 - May 2024 (1 year 10 months)
Ensured customers received quality food and excellent service while maintaining efficiency and profitability. Offered good customer service, handling complaints and feedback effectively.
Cashier
Café Resto and Bar
Mar 2019 - Jun 2022 (3 years 3 months)
Handled cash transactions and welcomed customers, answering basic questions. Solved minor problems or escalated them to supervisors.
Education
Degrees, certifications, and relevant coursework
GSMK APACE Contact
Superior Level, Electronics and Telecommunications
2016 - 2018
Studied Electronics and Telecommunications at GSMK APACE Contact.
CAMP KIGALI Safari secondary
Secondary, General Studies
2013 - 2015
Completed secondary education (A' level) at CAMP KIGALI Safari secondary.
INDEPENDENT UNIVERSITY OF KIGALI(ULK)
Bachelor, Economics and Business Studies
2020 -
Pursued a Bachelor's degree in Economics and Business Studies at the Independent University of Kigali (ULK).
KAGASUNZU PRIMARY SCHOOL
Primary, General Studies
2005 - 2012
Completed primary education at Kagasunzu Primary School.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Job categories
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