Open to opportunities

Bigman Hope

@bigmanhope

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Hospitality professional with strong customer service and teamwork skills.

Rwanda

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What I'm looking for

I seek a hospitality role where I can deliver excellent customer service, work in a collaborative team, grow my practical skills, and serve diverse guests in a welcoming environment.

I am a hospitality professional with practical experience as a waiter in hotel and café environments, committed to delivering excellent customer service and effective teamwork. I have worked at Eastland Hotel (2019–2021) and Stop and Shop Coffee House (2021–2024), where I developed time management and communication skills.

I hold vocational training in baking (Peace Bakery, March 2017) and face painting (F.P pros, Jan 2016), and I am comfortable with basic computer tools including Microsoft Word and Excel. I speak Kinyarwanda, English, Swahili, French, and Luganda, which helps me serve diverse customers.

I am reliable, service-oriented, and eager to contribute to a hospitality team that values customer experience and professional growth.