Sae'da Alkaraki
@saedaalkaraki
Human Resources and People Operations professional at Majid Al Futtaim – Carrefour, managing employee operations for a 24-member team.
JordanWhat I'm looking for
At Majid Al Futtaim – Carrefour, I managed the people-operations cycle for a 24-member team, coordinating leave, health insurance, and schedules across a multi-department retail environment.
I was a first point of contact for employee relations, helped resolve conflicts, and coordinated onboarding and workforce planning. I also partnered with senior management on HR administration and compliance with company labor and attendance policies.
Experience
Work history, roles, and key accomplishments
Store Manager
Majid Al Futtaim – Carrefour
Sep 2023 - Jun 2026 (2 years 9 months)
Managed the full people-operations cycle for a 24-member team across a 600 m² store, including sick leave tracking, health insurance coordination, and scheduling. Served as the first point of contact for employee relations, resolving conflicts and escalations while sustaining a positive, accountable team culture.
Teller
Swiss Exchange
Jan 2023 - Dec 2023 (11 months)
Operated within a highly regulated financial environment requiring strict adherence to compliance, confidentiality, and recordkeeping protocols. Verified customer documentation with accuracy and consistency under regulatory (AML) requirements.
IT Trainee
Zain
Jan 2022 - Dec 2022 (11 months)
Supported enterprise IT operations and internal technical requests, gaining exposure to structured processes and cross-team coordination within a large corporate environment.
Education
Degrees, certifications, and relevant coursework
Hashemite University
Bachelor of Science, Management Information Systems
2019 - 2023
Grade: Very Good
Bachelor of Science in Management Information Systems from Hashemite University, Zarqa, Jordan, with a GPA of Very Good.
Microsoft
Microsoft Excel for Business — Professional Course, Microsoft Excel
Completed a professional course in Microsoft Excel for Business.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Salary expectations
Social media
Job categories
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