fadi ismail

FI

Looking for a job

fadi ismail

@fadiismail

HR Operations Manager at Jordan Islamic Bank who enhanced HR reporting with Power BI dashboards and introduced Generative AI to HR workflows.

At Jordan Islamic Bank, I lead HR operations and employee relations, including recruitment, payroll, benefits, and leave administration. I also manage the performance appraisal system and developed Power BI dashboards that support workforce planning and leadership decisions.

I’ve championed Generative AI and Microsoft Copilot in HR workflows, reducing manual reporting time by 30%. As a freelance corporate trainer, I’ve delivered more than 1,500 training hours in Power BI, Generative AI, and Microsoft Office to corporate and institutional audiences.

Experience

Work history, roles, and key accomplishments

VI

Current

Freelance Corporate Trainer

Current

Various Institutions

Jan 2016 - Present (10 years 9 months)

Delivered 1,500+ training hours in Power BI, Generative AI, and Microsoft Office to corporate and institutional clients. Designed customized training programs for leading institutions including Jordan Islamic Bank, Amman Chamber of Commerce, and Institute of Banking Studies.

Power BI Generative AI Microsoft Office Training Facilitation Prompt Engineering ChatGpt Microsoft Copilot Gemini Data Analysis AI assisted decisioning

JB

Current

Head of HR Operations & Employee Relations Unit

Current

Jordan Islamic Bank

May 2004 - Present (22 years 5 months)

Lead end-to-end HR operations for a multi-branch workforce of 2000+ employees, ensuring compliance with Jordanian Labor Law and enhancing performance appraisal systems. Supervise an HR team of 8 and championed Generative AI adoption, reducing manual reporting time by 30%.

HR Operations Employee Relations Recruitment Payroll Processing Benefits Administration Leave Management Performance Management Employee Engagement Jordanian Labor Law HRIS Power BI Data Analysis Generative AI Microsoft Copilot Team Leadership

Education

Degrees, certifications, and relevant coursework

MI

Microsoft

PL-300: Microsoft Power BI Data Analyst, Data Analytics

Certified as PL-300: Microsoft Power BI Data Analyst.

IC

ICDL

Data Analytics ICDL (Excel, Power BI), Data Analytics

Certified in Data Analytics ICDL (Excel, Power BI).

GC

Green Certificate

TOT — Training of Trainers, Training of Trainers

Completed Training of Trainers (TOT) certification.

MI

Microsoft

Microsoft Word 2019 & PowerPoint 2019, Microsoft Office

Certified in Microsoft Word 2019 and PowerPoint 2019.

IA

IAPPD

CPT — Certified Professional Trainer, Professional Training

Certified as a Professional Trainer (CPT) from IAPPD.

AU

Al-Zaytooneh Private University

Bachelor's Degree, Accounting

Bachelor's degree in Accounting from Al-Zaytooneh Private University, Amman, Jordan.

IJ

Institute of Banking Studies (Central Bank of Jordan)

Diploma, Islamic Finance & Banking Studies

Diploma in Islamic Finance & Banking Studies from the Institute of Banking Studies, Amman, Jordan.

AC

Amman Training College

Diploma, Business Administration

Diploma in Business Administration from Amman Training College, Amman, Jordan.

CH

CHRM

CHRM — Certified Human Resource Manager, Human Resource Management

Certified Human Resource Manager (CHRM).

Tech stack

Software and tools used professionally

Gemini

Microsoft Excel

ChatGPT

Microsoft Word

Power BI

Microsoft PowerPoint

Availability

Looking for a job

Location

Jordan

Authorized to work in

Salary expectations

60k+ USD

Social media

Job categories

HR Operations Manager Employee Relations Manager Corporate Trainer

Skills

HR Operations Employee Relations Recruitment Talent Acquisition Performance Management Employee Engagement Jordanian Labor Law HRIS Payroll Administration Leave Administration Strategic Workforce Planning HR Data Analytics Power BI Generative AI Large Language Models

Interested in hiring fadi?

You can contact fadi and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!