Open to opportunities

Sadie Knouff

@sadieknouff

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Compassionate operations coordinator dedicated to supporting families in need.

United States

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What I'm looking for

I am seeking a role that allows me to support families and communities, emphasizing emotional care and operational efficiency.

As an Operations Coordinator at Ronald McDonald House Charities, I provided essential administrative support across HR and operations, ensuring smooth onboarding processes and volunteer coordination. My role involved assisting the finance team with invoice tracking and donation processing, which honed my attention to detail and organizational skills. I take pride in maintaining organized records and confidential files, contributing to the overall efficiency of our operations.

Previously, as a Family Service Coordinator, I served as the primary point of contact for guest families, offering emotional support and guidance during their stay. My experience in facilitating check-ins and check-outs, along with maintaining accurate records in our case management system, allowed me to foster a supportive community environment through engaging family events. My background in animal care and crisis support further emphasizes my commitment to providing compassionate care and support to those in need.

Experience

Work history, roles, and key accomplishments

Operations Coordinator

Ronald Mcdonald House Charities

Sep 2024 - Present (10 months)

Provided administrative support across HR and operations, including onboarding documentation, volunteer coordination, and policy compliance. Assisted ﬁnance team with invoice tracking, donation processing, and data entry for budgeting and reporting.

Administrative Support HR Operations Volunteer coordination Compliance Data Entry Financial Reporting

Family Service Coordinator

Ronald Mcdonald House Charities

Sep 2023 - Present (1 year 10 months)

Served as the primary point of contact for guest families, providing emotional support and helping navigate their stay. Facilitated check-ins and check-outs, ensuring all documentation and eligibility requirements were met.

Documentation Community Engagement

Animal Care Technician

PetSmart

Sep 2022 - Present (2 years 10 months)

Provided daily care for a variety of animals including feeding, cleaning habitats, and monitoring health conditions. Educated customers on animal care, supplies, and proper adoption practices.

Customer Education Habitat Maintenance Inventory Management

House Parent

Vanessa Behan Crisis Nursery

Jan 2022 - Present (3 years 6 months)

Provided direct care and emotional support to children in crisis, ensuring a safe and nurturing environment. Managed routines including meals, hygiene, and structured activities to promote stability and comfort.

Circulation Desk Assistant

Whitworth University Library

Sep 2019 - Present (5 years 10 months)

Checked materials in and out using library systems, assisted patrons with locating resources and managing accounts. Maintained organization of library collections through shelving and inventory checks.

Patron Assistance Resource Management Inventory Management Customer Service Training

Education

Degrees, certifications, and relevant coursework

Walden University

MSW, Social Work

Currently pursuing a Master of Social Work, focusing on advanced social work practices and theories. Developing expertise in clinical social work, community practice, and social justice advocacy.

Whitworth University

B.A. in Psychology, Psychology

Completed a Bachelor of Arts in Psychology, gaining a comprehensive understanding of psychological principles and research methods. Developed strong analytical and critical thinking skills applicable to various professional settings.