At Magicbricks, I drive the buyer-side Site-Visit experience, improving app engagement and funnel conversion. I launched self-scheduling that drives 10% of total leads and 5% of product revenue, and improved lead-to-schedule conversion from 25% to 29% with a voice scheduling assistant.
I improved the app rating from 3.9 to 4.6 in two quarters and reduced 1-star reviews by 17% by analyzing more than 1,000 reviews and support tickets. I also grew leads per project from 4.0 to 4.6 through buyer-to-project matching based on budget, locality, and configuration.
Previously, at Arcesium, I wrote a PRD for a self-serviceable egress manager, conducted stakeholder interviews and market analysis, and built Figma prototypes and KPI dashboards. At Capgemini, I coordinated IAM upgrades across cross-functional teams and improved process efficiency through technical documentation.
