Arun Nivas

Spearheaded the end-to-end development and launch of the event booking feature, driving significant sales and revenue within the first month. Led stakeholder requirement gathering, trend analysis, and metric definition to shape data-driven product strategies, analyzing success metrics using tools like Appsflyer, Mixpanel, Google Analytics, and Power BI. Collaborated cross-functionally with design

Focused on conducting A/B testing for launching new features and enhancements to optimize user experience, testing live features in QA against acceptance criteria. Analyzed market trends and competitor strategies, identified pain points, and developed MRD, PRD, FRD's, prototypes, and wireframes for communication with internal stakeholders and tech/design teams. Examined API documentation, identifi

Managed and monitored development and design teams using Jira for timely feature/product delivery, conducting meetings and stand-ups to discuss daily KRAs and KPIs. Gathered customer and internal stakeholder requirements to create BRDs, participating from product ideation to launch stage and working on design, working, and development iterations. Created epics, user stories, updated bugs after con

Provided L1/L2 technical support to users, ensuring excellent customer satisfaction and meeting business targets while communicating with cross-functional teams to resolve escalations and address concerns. Assisted customers, collected feedback, promoted a customer-centric approach, and contributed to the user-experience team to enhance satisfaction and identify improvement areas. Proactively iden

Pursued a Bachelor of Technology degree with a specialization in Biotechnology. Focused on core scientific principles and applications relevant to the field.