Sabina Kaziu
@sabinakaziu
I manage compliant mobile healthcare operations and deliver patient-focused service.
United StatesWhat I'm looking for
I've managed day-to-day mobile testing site operations at LabQ Diagnostics, coordinating schedules, staffing, equipment needs, productivity reporting, and patient communications.
I led teams of up to 250 employees during the height of COVID while ensuring mobile sites complied with New York State and Department of Health requirements. I also evaluated staff performance, addressed scheduling and workload issues, and initiated disciplinary actions when necessary.
Earlier at LabQ, I supported high-volume patient registration, insurance verification, nasal-swab collection, and mobile-site compliance audits while protecting private information under HIPAA standards.
My customer service foundation comes from Victoria's Secret, where I handled transactions, returns, recommendations, cross-selling, and customer concerns. I'm fluent in English and Albanian and am pursuing a bachelor's degree in Biochemistry at CUNY Hunter College.
Experience
Work history, roles, and key accomplishments
Mobile Site Manager
LabQ Diagnostics
Jan 2022 - May 2023 (1 year 4 months)
Scheduled and oversaw day-to-day operations of mobile testing sites, ensuring compliance with NYS and DOH regulations. Evaluated staff performance, resolved work-related problems, and compiled statistics and reports.
COVID-19 Tester / Quality Assurance Compliance Officer
LabQ Diagnostics
Mar 2021 - Dec 2021 (9 months)
Assisted patients with registration and collected samples via nasal swabs for high volumes of patients. Maintained safety standards, verified insurance information, and completed audits of mobile sites to ensure DOH compliance.
Retail Sales Associate/Cashier
Victoria's Secret
May 2017 - Mar 2021 (3 years 10 months)
Managed transactions, scanned goods, and collected payments. Resolved customer complaints, cross-sold products, and maintained clean checkout areas.
Education
Degrees, certifications, and relevant coursework
CUNY Hunter College
Bachelor of Science, Biochemistry
Pursuing a Bachelor's degree in Biochemistry.
James Madison High School
High School Diploma, General Studies
2011 - 2015
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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