louis farabella
@louisfarabella
Experienced operations and administrative professional skilled in pharmacy, logistics, and client-facing services.
What I'm looking for
I am a detail-oriented operations and administrative professional with multi-year experience across pharmacy support, logistics, and client services. I've managed testing centers, supervised retail pharmacy shifts, handled inventory and shipping/receiving, and supported large-scale verification workflows.
My recent work includes senior research administration tasks—handling appeals, document verification, account reconciliations, data entry, and process testing—demonstrating strong accuracy and systems aptitude. I am Forklift certified and certified in CPR/First Aid, with hands-on experience in vaccine clinics and community outreach.
I bring technical proficiency in Microsoft Office, Adobe, payroll/timekeeping tools, and industry platforms like Siebel, Verint, BackOffice, eMedNY, and SharePoint, and I am pursuing a pathway in computer programming and engineering to expand my technical contributions.
Experience
Work history, roles, and key accomplishments
Manage appeals and complaints, process incoming applications and verification documents, perform data entry and ID proofing, generate manual tasks and support system testing to improve workflows.
Pharmacy Technician
Walgreens Pharmacy
Jan 2021 - Dec 2022 (1 year 11 months)
Worked as a pharmacy technician handling inventory (receiving, shipping, ordering), administered flu and COVID-19 vaccines and conducted testing across stores and local schools.
Material Handler
Flower City Group
Jun 2022 - Nov 2022 (5 months)
Handled shipping and receiving, prepared skids, managed bills of lading, and operated forklifts and other material-handling equipment while supporting multiple production departments.
Shift Manager
CVS Health
May 2016 - Aug 2021 (5 years 3 months)
Managed store operations including staff training, scheduling, deposits and inventory management; supported pharmacy functions and led COVID-19 vaccine and testing initiatives.
Testing Center Assistant
Monroe Community College
Jan 2016 - Dec 2017 (1 year 11 months)
Managed the testing site, assisted examinees and proctors with registrations and exam certification, and performed administrative tasks to ensure accurate test administration.
Education
Degrees, certifications, and relevant coursework
Monroe Community College
Computer Programming and Engineering
Enrolled in the Computer Programming and Engineering pathway while also taking coursework in Psychology and Sociology.
Odyssey Academy
High School Diploma, General High School Curriculum
Activities and societies: Participated in Walk for Water for South Sudan, student government events, and community service activities.
Completed high school diploma and participated in the IB Diploma Program, TOK classes, and planning school-wide community events.
Availability
Location
Authorized to work in
Job categories
Skills
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