Jubilee Lopez
@jubileelopez
Experienced customer-service and retail manager with healthcare skills.
What I'm looking for
I am a hands-on manager and customer service professional with experience in retail operations, team supervision, payroll, scheduling, inventory management, and point-of-sale transactions. I pair frontline customer support with clinical skills—phlebotomy, vital signs, and patient care—backed by certifications including BLS and Certified Phlebotomy Technician.
I consistently drive operational reliability by maintaining accurate cash handling and data entry, enforcing protocols (including COVID testing procedures), and training staff to deliver service-focused results. I am authorized to work in the U.S., open to relocation, and eager to apply my combined retail and clinical experience in a role that values clear communication and dependable execution.
Experience
Work history, roles, and key accomplishments
3rd Key Manager
Goodwill Industries
Aug 2024 - Mar 2025 (7 months)
Managed payroll, employee scheduling, orders and inventory while supervising store team to maintain operational efficiency.
Cover Manager
Covid
Feb 2024 - Aug 2024 (6 months)
Oversaw COVID testing operations, ensured adherence to protocols, and supervised staff to maintain testing quality and safety.
Customer Service Representative
Empire Today
Mar 2023 - Feb 2024 (11 months)
Assisted customers with account management, processed payments, and prepared account reports to support service operations.
Education
Degrees, certifications, and relevant coursework
San Jacinto College
GED, General Education Development
2018 - 2018
Completed GED preparation coursework at San Jacinto College in January–February 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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