Open to opportunities

Saadat Subanbekova

@saadatsubanbekova

Message

Operations and business development professional driving growth and operational excellence.

United States

Message

What I'm looking for

I seek a role where I can drive operations and growth, work cross-functionally with leadership, and take ownership of customer and finance processes.

I am an operations and business development professional with hands-on experience in startup and global corporate environments, promoted quickly to partner with executive leadership on strategic initiatives. I have managed end-to-end invoicing and finance workflows, supported recruiting and onboarding, and led marketing efforts that increased brand exposure.

At an AI startup, I owned invoicing (Bill.com, Stripe), coordinated conference presence, and grew brand presence through LinkedIn and customer campaigns, while working closely with CEOs on investor materials and company-wide programs. Previously, I delivered high-volume, high-satisfaction customer support at a global travel company and executed multi-channel outreach to build pipeline and secure high-revenue meetings.

I bring project coordination experience from NGO work—planning large events, managing EU funding proposals, and negotiating financing—and a BA in International Relations and Communications. I am collaborative, detail-oriented, and motivated to drive measurable impact in operations, growth, and customer-facing roles.

Experience

Work history, roles, and key accomplishments

Current

Business Operations

Current

Kodif

Sep 2024 - Present (1 year 1 month)

Promoted within 6 months to partner with CEOs on strategic and operational initiatives; owned end-to-end invoicing and finance with 100% accuracy and improved cross-team communication through feedback and recognition programs.

Invoicing Stripe Bill.com Operations & Strategy Investor Materials Recruiting

Business Development Representative

Kodif

Mar 2024 - Aug 2024 (5 months)

Developed pipeline by identifying high-value prospects and executed multi-channel outreach, securing meetings with high-revenue e-commerce brands.

Sales Navigator Apollo HubSpot Lead Generation ICP Targeting Pipeline Development CRM

Customer Experience Associate

Agoda

Feb 2022 - May 2023 (1 year 3 months)

Delivered support to 1,000+ hotels and B2B partners, managing 60+ cases daily and maintaining a 98% customer satisfaction rate while rescuing key partner relationships.

Customer Support Ticketing CRM SLA Management Troubleshooting

Project Manager Assistant

Mahatma Gandhi Human Rights Organization

Jun 2020 - Jan 2021 (7 months)

Coordinated large-scale events for 300+ participants, managed budgeting and reporting, and developed EU funding proposals securing financing for village projects valued at €10,000.

Project Coordination Event Management Budgeting EU Grant Proposals Reporting Community Outreach

Education

Degrees, certifications, and relevant coursework

Budapest Metropolitan University

Bachelor of Arts, International Relations and Communications

2018 - 2021

Activities and societies: Executed Instagram ad campaigns for admissions, participated in the Shadow Program with TATA Consultancy and IBIS, mentored students for FLEX scholarships; interests include photography, culinary arts, and skiing.

Completed a Bachelor of Arts in International Relations and Communications, including marketing initiatives promoting the university and participation in industry shadowing programs.