@saadali23
Email Infrastructure Specialist supporting mailbox operations and technical support at Cybery.
PakistanAt Cybery, I worked in customer email infrastructure, configuring domains and mail authentication records, troubleshooting mailbox behaviors, and monitoring delivery issues.
As an Email Infrastructure Specialist on Upwork, I supported customers with domain and mailbox access and delivery issues. I configured and read SPF, DKIM, and DMARC records and troubleshot IMAP and SMTP connections.
Work history, roles, and key accomplishments
Cyber
Aug 2026 - Present (2 months)
Configured email domains and managed authentication codes through email systems. Provided support for mailbox issues, email deliverability, and troubleshooting.
Upwork Client
Jan 2025 - Jan 2026 (1 year)
Provided email infrastructure and technical support to clients, handling domain authentication, mailbox access, and delivery issues. Configured and managed SPF, DKIM, and DMARC records, and resolved email delivery problems.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
2018 - 2021
Pursued a Bachelor of Science in Computer Science, covering core topics and practical skills over four years.
FSC Pre-Engineering, Pre-Engineering
2016 - 2018
Completed a two-year pre-engineering program, focusing on foundational engineering and science subjects.
Software and tools used professionally
PakistanYou can contact Saad and 90k+ other talented remote workers on Himalayas.
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