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Saad AliSA
Looking for a job

Saad Ali

@saadali23

Email Infrastructure Specialist supporting mailbox operations and technical support at Cybery.

Pakistan
Message

At Cybery, I worked in customer email infrastructure, configuring domains and mail authentication records, troubleshooting mailbox behaviors, and monitoring delivery issues.

As an Email Infrastructure Specialist on Upwork, I supported customers with domain and mailbox access and delivery issues. I configured and read SPF, DKIM, and DMARC records and troubleshot IMAP and SMTP connections.

Experience

Work history, roles, and key accomplishments

CY
Current

Customer Email Infrastructure

Cyber

Aug 2026 - Present (3 months)

Configured email domains and managed authentication codes through email systems. Provided support for mailbox issues, email deliverability, and troubleshooting.

Email Infrastructure
Customer Support
Email Deliverability
Mailbox Management
Troubleshooting
Email Authentication
UC

Email Infrastructure & Technical Support

Upwork Client

Jan 2025 - Jan 2026 (1 year)

Provided email infrastructure and technical support to clients, handling domain authentication, mailbox access, and delivery issues. Configured and managed SPF, DKIM, and DMARC records, and resolved email delivery problems.

Email Infrastructure
Technical SupportSPFDKIMDMARC
Mailbox Management
Email Deliverability
MX Records
SMTPIMAP
Email Authentication

Education

Degrees, certifications, and relevant coursework

NE

NCA & EMU

Bachelor of Science, Computer Science

2018 - 2021

Pursued a Bachelor of Science in Computer Science, covering core topics and practical skills over four years.

GG

Govt College Gilgit

FSC Pre-Engineering, Pre-Engineering

2016 - 2018

Completed a two-year pre-engineering program, focusing on foundational engineering and science subjects.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Pakistan

Authorized to work in

Salary expectations

70k+ USD

Job categories

Email Infrastructure Engineer
Mailbox Operations Specialist
Technical Support Specialist

Skills

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