Ryan Santos
@ryansantos1
IT graduate skilled in cybersecurity, programming, networking, and hands-on technical support.
What I'm looking for
I am a BS Information Technology graduate with practical experience in technical support, networking, and application development. I have delivered freelance on-call support for hardware, POS and office IT infrastructure, completed an IT internship in a hospital setting, and built mobile and game projects using tools like MIT App Inventor and common programming languages.
I bring strong troubleshooting, analytical and communication skills, familiarity with databases and network configuration, and experience with inventory and sales/POS systems. I seek to apply my technical skills to contribute to business operations while continuing professional growth through hands-on work and collaboration.
Experience
Work history, roles, and key accomplishments
IT Support EUS
GGC RGPI IT
Aug 2025 - Dec 2025 (4 months)
Provided end-user IT support handling daily tickets, troubleshoot printers, network issues, Software problems, and departmental requests also performing data encoding tasks in Excel to maintain accurate records and reports.
Tech Support Technician
The Generics Pharmacy - Samfel Corp.
Jun 2024 - Aug 2025 (1 year 2 months)
Provided on-call technical support, diagnosed and resolved PC, laptop, and POS hardware/software issues, and assisted in setting up basic local networks to maintain office IT infrastructure and minimize downtime.
SHS Intern / Assistant
Antipolo City Hospital
Aug 2019 - Dec 2019 (4 months)
Assisted patients with services and record retrieval, managed documentation and filing, and inspected delivered inventory to support hospital operations and improve administrative efficiency.
Education
Degrees, certifications, and relevant coursework
Technological Institute of the Philippines - Quezon City
Bachelor of Science, Information Technology
Activities and societies: Student projects: YesChess app, JustPlants merch app (MIT App Inventor), Rasta-Rush game; SHS internship at Antipolo City Hospital; Part-time freelance tech support at The Generics Pharmacy.
Completed a Bachelor of Science in Information Technology with coursework and projects focused on cybersecurity, programming, networking, and applied technical support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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