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ST@salmatoyya
Eager finance professional passionate about exceptional client service.
KenyaI am a dedicated finance professional currently pursuing my Certified Public Accountant (CPA) qualification while holding a Bachelor of Commerce in Finance from the University of Nairobi. My experience includes an internship at the Ministry of Trade, Investment, Energy and Industry, where I honed my skills in customer service, data entry, and financial reconciliation. I thrive in collaborative environments and am committed to fostering positive relationships with clients and colleagues.
In my previous role as a Property Sales Consultant, I successfully navigated negotiations between buyers and sellers, ensuring fair deals and maintaining open communication throughout the process. My analytical thinking and problem-solving abilities have been key in streamlining workflows and improving operational efficiency. I am eager to leverage my skills and passion to contribute to a dynamic team and further the mission of a forward-thinking organization.
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Work history, roles, and key accomplishments
Ministry of Trade, Investment, Energy and Industry
Mar 2024 - Sep 2024 (6 months)
Maintained excellent customer satisfaction by dealing with customer complaints professionally, calmly, and politely through email and telephone. Streamlined department flaws and client complaints to identify negative service patterns, fixing recurring issues for improved operations.
Platinum Global Wealth Consultants
May 2023 - Jul 2023 (2 months)
Conferred with lenders, home inspectors, and other service providers to meet terms and conditions of purchase agreements before closing dates. Acted as intermediary in negotiations between buyers and sellers, striving to give fair deals to both parties.
Degrees, certifications, and relevant coursework
Certified Public Accountant (CPA), Accounting
2025 -
Currently pursuing the Certified Public Accountant (CPA) qualification at the intermediate level. This program focuses on advanced accounting principles and practices.
UNBachelor of Commerce (BCom), Finance
2020 - 2024
Completed a Bachelor of Commerce degree with a specialization in Finance. The curriculum covered various aspects of financial management, economics, and business operations.
Forward Learner, Professional Development
2023 - 2023
Participated in the Forward Learner program at McKinsey Academy. This program likely focused on developing critical thinking, problem-solving, and leadership skills.
International Computer Driving License (ICDL), Computer Science
2022 - 2022
Obtained the International Computer Driving License (ICDL) certification. This certification demonstrates proficiency in essential computer skills and applications.
Kenya Certificate of Secondary Education (KCSE), General Studies
2016 - 2019
Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE). This involved a comprehensive curriculum across various subjects.
Software and tools used professionally
KenyaYou can contact Salma and 90k+ other talented remote workers on Himalayas.
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