Open to opportunities

regina murege

@reginamurege

Message

Detail-oriented finance graduate with strong customer service skills.

Kenya

Message

What I'm looking for

I am looking for a role that fosters growth, encourages teamwork, and values innovation.

I am a finance graduate with a Bachelor of Commerce from KCA University, committed to achieving excellence in my professional journey. My experience spans various roles, including customer service and administrative support, where I have honed my skills in communication and problem-solving. I thrive in dynamic environments that challenge my creativity and innovation.

Throughout my career, I have demonstrated my ability to manage customer inquiries effectively, maintain communication across departments, and ensure high-quality service delivery. My proficiency in QuickBooks and Microsoft Office tools enables me to contribute to financial reporting and data management efficiently. I am passionate about continuous learning and am eager to add value to my future organization.

Experience

Work history, roles, and key accomplishments

Tax and Payroll Assistant

RCM Online College / Aura and Co. Ltd

Jul 2024 - Present (1 year)

Assisted students at the reception and monitored customer inquiries to develop effective service delivery. Managed tax filings, including withholding tax, VAT, and created payrolls.

Customer Service Tax Preparation Payroll Management Data Entry Financial Reporting

Shop Attendant

GasheriAnne Cosmetics

Jan 2021 - Present (4 years 6 months)

Attended to customers at the reception, handling sales and processing payments for products. Monitored stock levels, identified fast-moving products, and submitted lists of out-of-stock items.

Customer Service Sales Inventory Management Communication

Attaché

National Social Security Fund

Jan 2018 - Present (7 years 6 months)

Managed customer concerns, escalating significant issues to management and printing statements for clients. Maintained communication channels between the administration department and other departments, ensuring effective service delivery.

Customer Service Communication Data Entry Problem Solving Administrative Support

Education

Degrees, certifications, and relevant coursework

Unknown

Short Course, QuickBooks

Completed a short course in QuickBooks, gaining proficiency in bookkeeping, invoicing, expense tracking, and financial reporting.

KCA University

Bachelor of Commerce, Finance

Pursued a Bachelor of Commerce with a specialization in Finance at KCA University. Developed a strong foundation in financial principles and practices.

KCA University

Diploma in Business Management, Business Management

Obtained a Diploma in Business Management from KCA University. Gained comprehensive knowledge in various aspects of business operations and management.