regina murege
@reginamurege
Detail-oriented finance graduate with strong customer service skills.
KenyaWhat I'm looking for
I am a finance graduate with a Bachelor of Commerce from KCA University, committed to achieving excellence in my professional journey. My experience spans various roles, including customer service and administrative support, where I have honed my skills in communication and problem-solving. I thrive in dynamic environments that challenge my creativity and innovation.
Throughout my career, I have demonstrated my ability to manage customer inquiries effectively, maintain communication across departments, and ensure high-quality service delivery. My proficiency in QuickBooks and Microsoft Office tools enables me to contribute to financial reporting and data management efficiently. I am passionate about continuous learning and am eager to add value to my future organization.
Experience
Work history, roles, and key accomplishments
Tax and Payroll Assistant
RCM Online College / Aura and Co. Ltd
Jul 2024 - Present (1 year)
Assisted students at the reception and monitored customer inquiries to develop effective service delivery. Managed tax filings, including withholding tax, VAT, and created payrolls.
Shop Attendant
GasheriAnne Cosmetics
Jan 2021 - Present (4 years 6 months)
Attended to customers at the reception, handling sales and processing payments for products. Monitored stock levels, identified fast-moving products, and submitted lists of out-of-stock items.
Attaché
National Social Security Fund
Jan 2018 - Present (7 years 6 months)
Managed customer concerns, escalating significant issues to management and printing statements for clients. Maintained communication channels between the administration department and other departments, ensuring effective service delivery.
Education
Degrees, certifications, and relevant coursework
Unknown
Short Course, QuickBooks
Completed a short course in QuickBooks, gaining proficiency in bookkeeping, invoicing, expense tracking, and financial reporting.
KUKCA University
Bachelor of Commerce, Finance
Pursued a Bachelor of Commerce with a specialization in Finance at KCA University. Developed a strong foundation in financial principles and practices.
KUKCA University
Diploma in Business Management, Business Management
Obtained a Diploma in Business Management from KCA University. Gained comprehensive knowledge in various aspects of business operations and management.
Kambui Girl's High School
K.C.S.E Certificate, General Studies
Completed secondary education and obtained the Kenya Certificate of Secondary Education (K.C.S.E) at Kambui Girl's High School.
Waminne Winners Academy
K.C.P.E Certificate, General Studies
Completed primary education and obtained the Kenya Certificate of Primary Education (K.C.P.E) at Waminne Winners Academy.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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