Open to opportunities

Denis munene

@denismunene

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Results-driven finance and customer service professional.

Kenya

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What I'm looking for

I am looking for a role that offers growth opportunities in finance and customer service.

I am a results-driven finance and customer service professional with hands-on experience in financial management, customer relations, and office administration. My career has been marked by a proven track record of excelling in roles that require precision, teamwork, and a dedication to delivering measurable results. I am skilled in banking, finance, and digital technologies, with a strong commitment to improving operational efficiency.

During my internship at Lengo Sacco, I handled customer deposits and withdrawals with accuracy, processed loan applications, and maintained financial records. My role as a Cyber Assistant allowed me to conduct document-related services and teach foundational computer skills, ensuring smooth operations of digital equipment. Additionally, my experience as a Store Assistant involved managing daily store records and providing customer assistance, further enhancing my customer service skills.

Experience

Work history, roles, and key accomplishments

Teller, Loan Officer, Accountant

Lengo Sacco

Jun 2024 - Jul 2024 (1 month)

Handled customer deposits and withdrawals with accuracy. Processed and assessed loan applications and eligibility. Maintained financial records and prepared monthly budgets. Managed petty cash and ensured financial compliance.

Financial Management Customer Service Loan Processing Data Analysis Team Collaboration

Cyber Assistant

Excel Cyber

May 2022 - Jan 2024 (1 year 8 months)

Conducted document-related services: typing, printing, laminating, and scanning. Taught learners foundational computer skills. Ensured smooth operations of all digital equipment.

Data Analysis Team Collaboration Customer Service

Store Assistant

Tumaini Enterprise

Jan 2021 - Aug 2021 (7 months)

Managed daily store records and transactions. Maintained inventory and ensured timely stock updates. Provided customer assistance during purchases.

Customer Service Team Collaboration Financial Management Data Analysis

Education

Degrees, certifications, and relevant coursework

Brima Computers

Certificate, Computer Skills

2020 -

Obtained a Computers certificate, enhancing skills in various computer applications and digital technologies.

Thika Institute of Business Studies

Diploma, Banking and Finance

2022 - 2024

Activities and societies: Amani Club & Football Team (2018-2019), College Football Team (2022-2024)

Pursued a Diploma in Banking and Finance, focusing on financial management, banking operations, and customer service skills essential for the finance industry.

Thika Institute of Business Studies

Certificate, Banking and Finance

2021 - 2022

Completed a Certificate in Banking and Finance, gaining foundational knowledge in banking principles and customer service.

Gikan’ga Kageche Secondary School

Kenya Certificate of Secondary Education, Secondary Education

2017 - 2020

Achieved the Kenya Certificate of Secondary Education (KCSE), covering a broad curriculum that prepared for further education and professional development.