Ruth Mbugua
@ruthmbugua
Experienced administrative professional with over 20 years in office management.
What I'm looking for
I am an experienced administrative professional with over 20 years of expertise in office management. My specialization includes administrative tasks, customer relations, problem-solving, and planning. I have been recognized for my ability to enhance productivity and reduce the workload of managerial staff, demonstrating proven efficiency in my roles.
Throughout my career, I have developed a strong aptitude for quickly learning and utilizing project management tools. My experience includes processing orders, managing invoicing, and preparing presentations and reports at the University of Cape Town. I have also coordinated operations for World Bank and EU-funded projects, showcasing my ability to manage complex tasks effectively.
Experience
Work history, roles, and key accomplishments
Administrative Professional
Freelancer
Aug 2017 - Present (7 years 9 months)
As an Administrative Professional, I processed orders, managed invoicing, responded to customer inquiries, and prepared presentations and reports. I maintained the customer database and documented Standard Operating Procedures (SOPs).
Executive Assistant
AIIM South Africa
Oct 2013 - Oct 2016 (3 years)
Oversaw operations of the regional office and managed the regional director's calendar. Responsible for calendar and email management, ensuring efficient time management and organization.
Project Coordinator
RPUC-Catholic University
Nov 2010 - Aug 2013 (2 years 9 months)
Developed and maintained office systems while managing the Principal's calendar. Ensured effective communication and coordination of projects.
Administrative Assistant
MSH-USAID
Nov 2008 - Aug 2010 (1 year 9 months)
Coordinated training workshops and created reports on proceedings. Managed data entry and analysis for various projects, ensuring accurate documentation and reporting.
Administrative Assistant
KMFRI
Sep 1997 - Nov 2008 (11 years 2 months)
Coordinated operations for World Bank and EU-funded projects while managing the Program Coordinator's diary. Ensured smooth administrative support for project activities.
Education
Degrees, certifications, and relevant coursework
University of Cape Town
Certificate in Operations Management, Operations Management
2017 - 2017
Completed a Certificate in Operations Management, focusing on processing orders, managing invoicing, and responding to customer inquiries.
University of Nairobi
Personnel Management & Industrial Relations, Personnel Management
2007 - 2007
Studied Personnel Management & Industrial Relations, gaining knowledge in managing human resources and workplace relations.
Business Training Limited
Diploma in Advanced Business English, Business English
2004 - 2004
Earned a Diploma in Advanced Business English, focusing on advanced business communication and office management skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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