Open to opportunities

Ruth Anthony

@ruthanthony

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Organized administrative professional with expertise in client communication.

Nigeria

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What I'm looking for

I am looking for a role that values communication and offers opportunities for growth.

I am an organized and detail-oriented Administrative Professional with over 2 years of experience in both on-site and remote roles. My expertise lies in supporting business operations, managing client communications, scheduling appointments, and maintaining accurate records. I am proficient in tools such as Google Calendar and Microsoft Office/Google Workspace, which enable me to excel in my tasks. My strong communication skills, both via email and phone, have allowed me to build effective relationships with clients and colleagues alike.

In my recent role as a Customer Care Representative at Vidan Solutions Ltd, I managed client inquiries and resolved complaints to ensure customer satisfaction. My experience as an Administrative Officer at The Pruned Woman Coaching Company further honed my skills in scheduling, record-keeping, and coordinating virtual events. I am known for my professionalism and adaptability in fast-paced environments, which has been crucial in my ability to multitask and meet deadlines.

Experience

Work history, roles, and key accomplishments

Customer Care Representative

Vidan Solutions Ltd

Mar 2025 - Jun 2025 (3 months)

Managed client inquiries via online channels and in-person, responding promptly and professionally. Resolved complaints to ensure customer satisfaction and retention. Collaborated with internal stakeholders (management, IT) to support customer-focused objectives.

Customer Service Client Communication Social Media Management

Administrative Officer / Personal Assistant

The Pruned Woman Coaching Company

Mar 2023 - Feb 2025 (1 year 11 months)

Scheduled client meetings and coordinated using Google Calendar. Managed email, phone, and text communications to support business operations. Maintained accurate records and client databases.

Google Calendar Email Communication Data Management Invoicing

Administrative Officer / Customer Service Representative

Private Cleaning Services

Jun 2024 - Aug 2024 (2 months)

Provided high-quality customer service: processed cleaning orders, addressed inquiries, resolved complaints. Supervised administrative and cleaning staff to ensure schedule adherence and service standards. Maintained and updated organized records, files, and databases for business operations.

Customer Service Data Management

Chief Librarian / Head Usher

NCCF Ikere Zone

Dec 2023 - Jun 2024 (6 months)

Coordinated event logistics, library operations, and ushering teams. Managed resource documentation and supported event attendees.

Event Coordination Team Leadership

Education

Degrees, certifications, and relevant coursework

Federal University Wukari

B.Sc. in Business Administration, Business Administration

Grade: Second Class Lower Division

Activities and societies: Academic Research: Impact of Human Resource Planning on Organizational Performance: UBA Wukari, Taraba State (2022)

Studied Business Administration at Federal University Wukari, Taraba State, graduating with a Second Class Lower Division. Completed academic research on the impact of Human Resource Planning on Organizational Performance.