Rusudani Chirgadze
@rusudanichirgadze
Customer Support Representative focused on hospitality and healthcare, delivering empathetic service via phone, email, and chat.
What I'm looking for
I’m a customer-focused professional with experience supporting clients across hospitality and healthcare settings. I handle phone, email, and chat support, manage reservations, and strengthen client relations with empathy, adaptability, and emotional intelligence.
Through roles including Hotel Reservation Specialist and Customer Support Representative, I build reliable service experiences and work effectively with CRM systems and Microsoft Office Suite. I also bring Emergency Department support experience as a Doctor’s Assistant, which shapes my calm, responsive approach when needs are urgent.
Experience
Work history, roles, and key accomplishments
Hotel Reservation Specialist
Hotel Prometheus
Jan 2026 - Present (6 months)
Worked as a Hotel Reservation Specialist handling hotel reservation support in Tbilisi.
Customer Support Representative
Blueberry Gardens Ltd
Jan 2025 - Jan 2026 (1 year)
Provided customer support for Blueberry Gardens Ltd as a Customer Support Representative.
Customer Support Representative
Edelvaisi Ltd
Jan 2024 - Jan 2025 (1 year)
Provided customer support for Edelvaisi Ltd as a Customer Support Representative.
Doctor's Assistant (ED)
Central Republican Hospital
Jan 2021 - Jan 2022 (1 year)
Served as a doctor's assistant in the Emergency Department at Central Republican Hospital.
Education
Degrees, certifications, and relevant coursework
Tbilisi State Medical University
Doctor of Medicine (MD), Medicine
2015 - 2021
Earned a Doctor of Medicine (MD) from Tbilisi State Medical University from 2015 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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