Looking for a job

Josh Ketter

@joshketter

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I manage large-scale retirement plans, client relationships, compliance, and complex service projects.

United States

Message

What I'm looking for

I’m eager to return to the workforce in a role where I can manage client relationships, support retirement plan administration, lead complex projects, ensure compliance, and deliver exceptional service.

At T. Rowe Price, I managed retirement plan relationships for clients with more than $1 billion in assets and up to 50,000 participants. I led bi-weekly client meetings, produced advanced reporting, supported major client conversions, and maintained compliant plan documentation.

I've resolved operational and compliance issues, implemented preventative controls, and trained new associates through formal and one-on-one instruction. After serving as a full-time caregiver for a terminally ill family member, I’m fully available and eager to return to the workforce.

Experience

Work history, roles, and key accomplishments

Senior Client Account Manager

T. Rowe Price

Nov 2007 - Jul 2021 (13 years 8 months)

Primary contact for retirement plan clients with assets exceeding $1 billion and participant populations up to 50,000 employees. Led client meetings, trained new associates, and ensured regulatory compliance.

Retirement Plan Administration Project Management Regulatory Compliance Process Improvement Advanced Reporting team training Customer Service