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Rushikesh Patel

@rushikeshpatel1

Senior Software Engineer at Western Union integrating Akamai DataStream with Dynatrace and Grafana for production observability.

United States

Message

At Western Union, I integrate Akamai DataStream telemetry with Dynatrace and Grafana to give teams operational views of request volumes, latency, edge performance, and application health. I also implement Quantum Metric session analytics and Amplitude product analytics to help teams understand customer journeys and identify technical friction.

Earlier, at Great Bear Tech (Maverit), I led hands-on development of an internal intranet dashboard and modernized responsive web applications, contributing to a verified 20 percent performance improvement. Across my work, I’ve built and supported web platforms, APIs, edge delivery and security configurations, and automated delivery workflows.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Western Union

Sep 2022 - Present (4 years 1 month)

Owned engineering implementation for digital experience monitoring and product analytics, engineered Akamai edge delivery and security configurations, and integrated telemetry with Dynatrace and Grafana. Strengthened production application security and supported CI/CD workflows.

Software Engineer II

DISH Network

Apr 2022 - Sep 2022 (5 months)

Implemented accessibility enhancements across OTT and web application interfaces using HTML, CSS, and WCAG 2.0 practices. Developed and maintained customer-facing components within Adobe Experience Manager and supported release preparation.

HTML CSS WCAG 2.0 Adobe Experience Manager Git Accessibility Testing Functional Testing Responsive Web Development

Lead Software Developer

Great Bear Tech (Maverit)

Sep 2020 - Apr 2022 (1 year 7 months)

Led hands-on development of an internal intranet dashboard using JavaScript, HTML, CSS, and AJAX, and modernized responsive interfaces across multiple web applications. Implemented automated validation workflows with Jenkins and Git and supported containerized delivery with Docker and Kubernetes.

JavaScript HTML CSS AJAX Jenkins Git GitHub Docker Kubernetes Testing Automation Regression Testing Agile

Product Analyst Intern

CenturyLink

Jun 2019 - Jan 2020 (7 months)

Developed Google Analytics dashboards for legacy customer-facing applications and analyzed traffic patterns to identify improvement opportunities. Optimized SQL queries and implemented CDN capabilities for high-traffic web applications.

Google Analytics SQL CDN Usability Testing Application Modernization Data Analysis

Technology Consultant

Sun of Ray

Jul 2015 - Jul 2018 (3 years)

Developed a web-based supply-chain tracking system for Onkar Chemicals and built more than 15 customer-facing websites using WordPress, PHP, JavaScript, HTML, and CSS. Integrated payment and marketing APIs and configured hosting environments.

WordPress PHP JavaScript HTML CSS Stripe PayPal Mailchimp Google API Facebook API Twitter API SSL TLS DNS Hosting

Junior Software Consultant

SAC Technology Partners

Mar 2014 - May 2015 (1 year 2 months)

Developed and maintained web application components for an offshore solutions bidding platform. Performed functional and regression testing and supported client-requested enhancements.

Web Development Testing Debugging client support Version Control