Open to opportunities

Ruri Thebenala

@rurithebenala

Message

A hardworking individual with experience in the administration and customer service environment.

Botswana

Message

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and encourages innovation.

I am a dedicated Business Development Officer with a strong track record in identifying and developing new business opportunities. My role at Leru Mineral Water has allowed me to build long-term relationships with clients while overseeing daily operations to ensure quality and efficiency. I am passionate about creating strategies that align with the company's vision and support the executive team in achieving their goals.

Previously, I served as an Administration Officer at Direct BPO, where I provided essential support to senior management and played a key role in recruitment and client relations. My experience as an Executive Assistant to the CEO at Moro Group honed my organizational and communication skills, enabling me to manage complex schedules and facilitate effective internal communications. I thrive in dynamic environments and am committed to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

Current

Business Development Officer

Current

Leru Mineral Water

Jun 2023 - Present (2 years 1 month)

Identified and developed new business opportunities, formulated growth strategies, and built long-term relationships with customers. Oversaw daily operational activities, ensuring product and service quality met customer expectations.

Business Development Strategic Planning Customer Relationship Management Operations Management Quality Assurance Inventory Management Project Management

External Invigilator

Institute of Development Management

Nov 2016 - Dec 2022 (6 years 1 month)

Ensured correct exam procedures were followed and managed any disturbances during examinations. Ensured students adhered to regulations and instructions, and resolved candidate problems without disruption.

Exam invigilation Regulatory Compliance Conflict Resolution Procedure Adherence Procedure adherence

Administration Officer

Direct BPO

Jan 2018 - Nov 2019 (1 year 10 months)

Provided comprehensive administrative support to the Human Resources Manager and senior management, including screening, recruiting, and interviewing new employees. Managed the Managing Director's calendar, handled client queries, and maintained various records and databases.

Administrative Support Human Resources Recruitment Client Relations Calendar Management Records Management Procurement Facilities Management

Executive Assistant to the Chief Executive Officer

Moro Group

Aug 2014 - Dec 2015 (1 year 4 months)

Maintained calendars, arranged and coordinated complex scheduling and logistics for the Chief Executive Officer. Provided telephone coverage, arranged meetings, conducted research, and handled all travel arrangements.

Executive Support Calendar Management Meeting Coordination Research Project Management Communication

Sales and Marketing Intern

PPC Botswana

Jun 2014 - Aug 2014 (2 months)

Built relations with clients, delivered presentations to potential clients, and actively worked to increase sales volumes. Focused on marketing PPC Botswana as a brand to enhance its market presence.

Client Relations Sales Marketing Presentation Communication Conflict Resolution Teamwork

Education

Degrees, certifications, and relevant coursework

Botswana Accountancy College in partnership with University of Derby, UK

BA (HONS) Business Enterprise, Business Enterprise

Studied Enterprise Management, Finance and Business Performance, International Entrepreneurship, Sustainable Development and International Business Law. Gained knowledge in Innovation and Knowledge Transfer, Reward and Performance, Marketing in Action, and Creating Business Opportunity.

Botswana Accountancy College

Postgraduate Certificate, Enterprise Risk Management

Completed a postgraduate certificate program focusing on Enterprise Risk Management.

Potchefstroom High School for Girls

Senior Certificate, General Studies

Activities and societies: Represented Potchefstroom High School for Girls in sports (swimming and athletics). Member of the Student Christian Association where I planned and organized charity functions. Member of the Potchefstroom High School for Girls Interact Club where we visited shelters as well as Hospice homes to donate clothes or money and generally interact with those in the homes. First team member of the Potchefstroom High School for Girls Debating Club.

Obtained a Senior Certificate from Potchefstroom High School for Girls. Participated in sports (swimming and athletics), the Student Christian Association, and the Interact Club.