Kutlo Orufheng

Managed the school's main reception area, serving as the primary contact for parents, teachers, and students. Coordinated meetings, conferences, and travel arrangements, while also assisting with the admissions process and maintaining accurate learner records on the STASY system.

Managed the front desk and switchboard, screening calls and handling inquiries for management. Prepared new leases and lease renewals, organized company events, and carried out general administrative duties including systematic filing and record keeping for Executive Directors.

Managed the front desk and the Principal's diaries, handling switchboard operations and directing visitors. Coordinated educational trips and school events, including budgeting and supplier management, while also assisting with HR tasks like shortlisting and interview scribing.

Managed the front desk, switchboard, and Partner's diaries, handling client inquiries and mail. Coordinated travel arrangements, managed meeting rooms, and organized company events, including budgeting and reconciliation.

Encouraged private sector workers to undergo voluntary HIV testing and counselling. Educated workers on the importance of HIV testing, safe male circumcision, and the multiple concurrent partnership campaign.

Assisted customers with form filling, attended to queries, and cross-sold bank products. Processed daily counter transactions including deposits, withdrawals, remittances, and currency exchange, while also performing general reconciliation and control activities.

Processed all daily counter transactions for various accounts, including cash, cheques, and inter-account transfers. Performed general reconciliation and control activities, and gathered statistics for Central Bank returns on foreign exchange transactions.

Reviewed and updated customer information in the database according to Customer Due Diligence (CDD) requirements. Notified customers of all undertaken updates, ensuring data accuracy and compliance.

Marketed the bank's services and products to SMEs in and around Francistown. Maintained relationships with existing SME accounts and assisted customers with account opening documents and processes.

Prepared holiday and travel packages for clients, attending to walk-in clients and answering telephone lines daily. Handled banking and daily reconciliation of books, ensuring accurate financial records.

Completed a Certificate in Travel and Tourism, gaining foundational knowledge in the industry. This program equipped me with skills to prepare holiday and travel packages for clients.

Achieved the Botswana General Certificate of Secondary Education. This qualification provided a strong academic foundation across various subjects.

Obtained the Zimbabwe Secondary School Certificate, demonstrating proficiency in a range of academic disciplines. This certificate marked the completion of secondary education.