RM

Looking for a job

Rukayat Muhammed

@rukayatmuhammed

Customer service representative at House of Rey who managed customer inquiries, call center orders, and complaints.

What I'm looking for

I’m seeking a Customer Service Representative role in a professional corporate environment where I can manage customer inquiries, resolve issues efficiently, maintain high service standards, and support customer satisfaction.

At House of Rey, I managed customer relationships and call center orders and complaints. I also managed social media platforms and maintained customer files and inventory.

As an English Language Instructor at Access Group of Schools and Salam Group of Schools, I taught English and contributed to documenting student progress. I developed lesson plans and organized debate competitions at Access Group of Schools.

Experience

Work history, roles, and key accomplishments

AS

English Language Instructor

Access Group of Schools

Jan 2024 - Jan 2025 (1 year)

Taught English Language and phonology, developed lesson plans, and organized debate competitions.

English Phonology Lesson Planning Event Organization

HR

Customer Relations/Sales Manager

House of Rey

Jan 2022 - Jan 2023 (1 year)

Managed all social media platforms, maintained stable customer relationships, handled call center orders and complaints, and kept inventory and customer files.

Social Media Management Customer Relationship Management Call Center Operations Inventory Management Customer Service

SS

English Language Instructor

Salam Group of Schools

Jan 2020 - Jan 2021 (1 year)

Taught English Language to students and contributed to documenting progress to achieve team goals.

English Teaching Documentation Teamwork

Education

Degrees, certifications, and relevant coursework

TN

TTS Nigeria

Quality Assurance Program, Quality Assurance

Completed a Quality Assurance Program in 2026.

TN

TTS Nigeria

Global Workforce Readiness, Workforce Readiness

Completed a Global Workforce Readiness program in 2026.

PD

Product Dive

Project Management, Project Management

Completed a Project Management program in 2024.

AL

Alison

Customer Service, Customer Service

Completed a Customer Service course in 2022.

UI

University of Ilorin

English Language, English Language

Studied English Language at the University of Ilorin, completing in 2019.

Tech stack

Software and tools used professionally

Google Workspace

Availability

Looking for a job

Location

Nigeria

Authorized to work in

Salary expectations

60k+ USD

Social media

Job categories

Customer Service Customer Relations Manager Sales Manager

Skills

Customer Service Client Relations Call Center Operations Complaint Resolution Social Media Management Inventory Management Client File Management Project Management English Language Instruction Phonology Lesson Planning Debate Competition Operations Google Workspace

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