Rui Grimes
@ruigrimes
I lead luxury retail teams to improve boutique performance, client loyalty, and operational standards.
ZimbabweWhat I'm looking for
I've led luxury retail teams at Christian Louboutin and Hugo Boss, driving boutique KPIs, clienteling, sales performance, and premium client experiences.
At Hugo Boss, I used sales data, trade reports, and customer insights to optimise layout and product placement, helping increase conversion to 6% and CRM performance to an average of 18%. I've also managed stock control, inventory accuracy, visual merchandising, and daily operational processes.
I coach teams in luxury service, sales techniques, product knowledge, and brand standards while maintaining a high-performance, client-focused culture.
Experience
Work history, roles, and key accomplishments
Supervisor
Christian Louboutin
Apr 2025 - Present (1 year 4 months)
Lead and coach a luxury sales team to exceed boutique KPIs and sales targets, ensuring exceptional client experiences. Drive CRM through proactive clienteling and oversee daily boutique operations.
Assistant Store Manager
Hugo Boss
Jun 2022 - Apr 2025 (2 years 10 months)
Drove commercial performance through sales data analysis and customer insights, optimizing store layout to increase conversion rate to 6% and CRM performance to 18%. Managed KPIs, merchandising, and stock control.
Supervisor
Hugo Boss
Jan 2022 - Jun 2022 (5 months)
Led and mentored team members on brand standards, luxury service, and visual merchandising. Oversaw operational processes including deliveries, stock transfers, and returns, and supported bi-annual stock takes.
Sales Associate
Hugo Boss
Sep 2021 - Jan 2022 (4 months)
Delivered exceptional luxury customer service while maintaining high visual merchandising standards. Maintained floor availability and ensured accurate transaction processing and stock handling.
Education
Degrees, certifications, and relevant coursework
University of Central Lancashire
Bachelor of Science, Modern Languages
2015 - 2020
BSc (Hons) Modern Languages – Japanese and French from the University of Central Lancashire, completed in July 2020.
Bury College
A Levels, A Levels
2013 - 2015
Completed A Levels in English Language, French, and Law, along with an AS-level in English Literature.
Bury Church of England High School
GCSE, General Education
2008 - 2013
Achieved 10 GCSE passes including English and Maths at grade C.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
Interested in hiring Rui?
You can contact Rui and 90k+ other talented remote workers on Himalayas.
Message RuiGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
