Mary Soper
@marysoper
Dedicated professional aiming to leverage management skills in the workforce.
What I'm looking for
I am a dedicated and organized professional with a strong background in business administration and customer service. With a Bachelor’s degree in Business Administration from Christopher Newport University, I graduated Cum Laude, showcasing my commitment to academic excellence. My experience spans over six years in retail management and customer service, where I have consistently been praised for my quality-oriented approach and problem-solving abilities.
During my tenure as an Assistant Retail Manager at Anchor Pools, Inc., I honed my skills in customer service and administrative tasks, ensuring that customer issues were resolved quickly and efficiently. I managed inventory, processed shipments, and provided expert product information tailored to customer needs. My previous role at Victoria’s Secret further developed my leadership skills as I trained new employees and oversaw all transactions, ensuring a smooth operation at the cash wrap.
Experience
Work history, roles, and key accomplishments
Assistant Retail Manager
Anchor Pools, Inc.
Jan 2015 - Dec 2021 (6 years 11 months)
Performed problem troubleshooting and diagnostic services, managing a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Provided expert product and service information based on customer needs, placed special orders, processed shipments, and managed inventory.
Customer Service Representative
Victoria's Secret
Jan 2011 - Dec 2015 (4 years 11 months)
Served as a seasonal cash wrap lead and trained new employees on policies and procedures, overseeing all transactions and operations at the registers. Reviewed inventory and sales records to prepare reports for management and budget departments.
Education
Degrees, certifications, and relevant coursework
Christopher Newport University
Bachelor of Arts, Business Administration
2015 - 2019
Grade: Cum Laude
Graduated with Cum Laude honors from the Joseph W. Luter III School of Business. Focused on business administration principles and practices.
Thomas Nelson Community College
Associate of Science, General Studies
2013 - 2015
Completed an Associate of Science degree, building foundational knowledge for further academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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