I run end-to-end operations for independent perfume and silver jewelry stores, covering product listings, inventory, fulfillment, ads, and customer support.
I replaced manual billing and payment follow-up with Make.com automations, and I build and maintain scenarios organized around dispatch, reminders, and logs.
For order-to-charge workflows, I connected Google Sheets with Asaas to check or create customers, generate charges, and write charge statuses back to the sheet.
I also worked in operations at Mercado Livre and Amazon. At Amazon, I analyzed real-time KPIs and applied Lean, Kaizen, and 5S; at Mercado Livre, I handled logistics and fulfillment operations.

