PZ

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Patricia Zamboni

@patriciazamboni

E-commerce Analyst at Sintex who managed listings across Tray, Mercado Livre, Amazon, and Shopee and reported on sales performance.

At Sintex, I managed product listings and marketplace operations across Tray, Mercado Livre, Amazon, and Shopee, keeping pricing and product information accurate. I also tracked sales performance, revenue, and campaign results in Google Sheets.

I monitored listing issues involving pricing, stock, and missing content, coordinating with internal teams to resolve them. I also handled orders, inventory, invoicing, and customer support across sales channels.

Experience

Work history, roles, and key accomplishments

SI

E-commerce Analyst

Sintex

Jan 2023 - Jan 2025 (2 years)

Managed product listings and marketplace operations across Tray, Mercado Livre, Amazon, and Shopee, ensuring accurate and up-to-date product information. Tracked sales performance and KPIs using Google Sheets, coordinated order management, inventory, and invoicing, and provided multichannel customer support.

E Commerce Marketplace Management Product Listing Catalog Accuracy Sales Reporting Google Sheets KPI Monitoring Multi channel Operations Inventory Management Order Management Cross functional Coordination Customer Support

GP

Administrative Assistant

Ágora Tech Park

Jan 2023 - Dec 2023 (11 months)

Tracked service requests and prepared status updates for B2B clients and internal stakeholders. Managed contracts and reservations, maintaining accurate records across multiple client accounts.

Service Request Tracking Status Reporting Contract Management Record keeping B2B Client Support

AA

Sales Consultant

Advertising Agency

Jan 2022 - Dec 2022 (11 months)

Managed B2B client relationships, consultative sales, and account retention.

B2B Sales Customer Relationship Management Consultative Selling Account Retention

CE

Program Coordinator & Instructor

CIEE – Centro de Integração Empresa-Escola

Jan 2017 - Dec 2022 (5 years 11 months)

Coordinated schedules, documentation, and reporting for internship and apprenticeship programs.

Program Coordination Scheduling Documentation Reporting Internship Management

SA

Administrative Intern

SANEPAR

Jan 2014 - Dec 2014 (11 months)

Supported administrative and commercial operations, including contract tracking.

Administrative Support Commercial Operations Contract Follow Up

TO

Office Assistant

Trebien Jewelry & Optics

Jan 2010 - Dec 2014 (4 years 11 months)

Handled invoicing, billing, and customer service.

Invoicing Billing Customer Service

Education

Degrees, certifications, and relevant coursework

CV

Centro Universitário de União da Vitória

Bachelor's Degree, Business Administration

Bachelor's Degree in Business Administration from Centro Universitário de União da Vitória, completed in 2015.

CA

Customer Success Academy

Complementary Training, Customer Success

Complementary training in Customer Success covering customer journey, retention, engagement, and value creation.

Tech stack

Software and tools used professionally

Google Sheets

Availability

Looking for a job

Location

Brazil

Authorized to work in

Salary expectations

30k+ USD

Social media

Job categories

E Commerce Analyst Sales Analyst

Skills

E Commerce Marketplace Management Product Listing Management Catalog Accuracy Sales Reporting Sales Analytics KPI Monitoring Multi channel Operations Inventory Management Order Management Invoicing Customer Support Tray MercadoLibre Amazon Shopee

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