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Rudina Muharremi

@rudinamuharremi

Technology Project Manager at IPKO Telecommunications L.L.C. delivering telecommunications and ICT projects from planning through operational handover.

Kosovo

Message

At IPKO Telecommunications L.L.C., I lead telecommunications and ICT projects from planning through delivery, coordinating technical teams, vendors, and stakeholders. I track project risks, dependencies, technical KPIs, and service quality, and support pre-sales through requirements analysis, technical documentation, tenders, and RFP responses.

At CACTTUS J.S.C., I managed network product projects and coordinated pre-sales, tenders, and customer communication. Earlier, I managed and coordinated telecommunications and networking projects, and participated in implementation, configuration, and installation of 3G and 4G projects for PTK Vala. I’m PMP-certified and have a background in mobile core networks, network infrastructure, and ICT solution delivery.

Experience

Work history, roles, and key accomplishments

Current

Technology Solutions & Service Quality Project Manager

Current

IPKO Telecommunications L.L.C.

Oct 2021 - Present (5 years 1 month)

Lead end-to-end telecommunications and ICT projects, coordinating technical teams, vendors, and stakeholders to deliver agreed scope, timelines, and quality objectives. Track project progress, technical KPIs, and service quality indicators, preparing reports to support decision-making and continuous improvement.

Project Management Telecommunications ICT Stakeholder Management Vendor Management KPI Reporting Service quality Jira Confluence Pre Sales RFP Technical Documentation

Project Manager / Network Product Manager

CACTTUS J.S.C.

Mar 2021 - Sep 2021 (6 months)

Managed network product projects from planning through delivery, coordinating teams, resources, schedules, and stakeholders. Supported pre-sales, RFPs, and tenders by coordinating with Sales, Marketing, and Engineering to develop suitable technical solutions.

Project Management Network Products Pre Sales RFP Vendor Management Client Communication Product Workshops Reporting

Network Product Manager

CACTTUS J.S.C.

Jan 2019 - Feb 2021 (2 years 1 month)

Supported the positioning and promotion of network products through customer demonstrations, workshops, and vendor-led activities. Worked with Sales and Marketing on revenue targets, product performance, market analysis, and competitor reviews.

Product Management Network Products Sales Marketing Market Analysis Competitive Analysis Tendering RFP Customer Relationship Management

Network & Telecommunications Engineer / Project Manager

CACTTUS J.S.C.

May 2012 - Dec 2018 (6 years 7 months)

Managed and coordinated telecommunications and networking projects from planning through implementation and delivery. Participated in the implementation, configuration, installation, and management of 3G and 4G projects for PTK Vala.

Project Management Telecommunications Networking Implementation Configuration Installation Stakeholder Communication Technical Documentation Tender Document Analysis

Project Assistant – Project Management Department

CACTTUS J.S.C.

Dec 2009 - Apr 2012 (2 years 4 months)

Supported IT project planning, tracking, team coordination, task assignment, and project documentation. Participated in project meetings and maintained regular communication with clients and delivery teams.

Project Coordination IT Projects Documentation Team Coordination Client Communication Quality Audits Infosec

Product Sales Specialist

PRONET (now Asseco SEE)

May 2008 - Nov 2009 (1 year 6 months)

Supported ICT product sales, customer relationships, market research, and identification of sales opportunities. Prepared tender bids and coordinated pre-sales activities with internal teams.

Sales ICT Customer Relationship Management Market Research Tendering Pre Sales Solution Design

Sales Assistant

PRONET (now Asseco SEE)

Jul 2006 - Apr 2008 (1 year 9 months)

Prepared sales offers and tender submissions and supported sales and marketing activities. Processed purchase orders and coordinated related documentation, reservations, invoices, and project contracts.

Sales Support Tender Preparation Purchase Order Documentation Invoicing Contract Coordination